The University of Southampton

MANG2021 Operations Management

Module Overview

This module introduces students to more contemporary and advanced developments in management accounting covering relevant practices and leading research in the field. The module builds on MANG1002 Management Accounting (1) and MANG2005 Management Accounting (2) to extend students’ understanding of the roles of management accounting information in organizational decision-making, planning and control. It will critically examine a range of contemporary issues in management accounting such as contingency approach to management accounting, strategic cost management techniques, management control systems, divisional performance measurements and transfer pricing, and the balanced scorecard. It will also examine the use of management accounting in different organisational contexts, including small businesses and public sectors. The relevance of organisational context will be explored and case studies will be used to highlight contextual issues.

Aims and Objectives

Module Aims

This module is to enable students to understand the concepts and tools that are now being employed by companies around the world as they craft efficient and effective operations. It aims to equip students with both knowledge and understanding of aspects of operations management relating to the design, plan, control and improvement of operations, and to apply these concepts to practical issues

Learning Outcomes

Knowledge and Understanding

Having successfully completed this module, you will be able to demonstrate knowledge and understanding of:

  • principles and concepts of operations management;
  • core operations techniques and approaches used;
  • current issues and possible future directions of operations management.
Transferable and Generic Skills

Having successfully completed this module you will be able to:

  • problem solving,
  • critical analysis and evaluation,
  • written and oral communication skills,
  • teamwork,
  • computer skills involving the use of spreadsheets for production planning and control.
Subject Specific Intellectual and Research Skills

Having successfully completed this module you will be able to:

  • apply techniques and approaches of operations management to solve practical operations management problems;
  • critically analyse and evaluate the advantage and disadvantage of different techniques and approaches of operations management.


- Strategic role and objectives of Operations Management. - Design of processes, products and services. - Forecasting and long-term capacity management. - Production planning and control. - Supply Chain Management (SCM), Enterprise Resource Planning (ERP), Just-in-Time (JIT). - Quality planning and control.

Learning and Teaching

Teaching and learning methods

The module consists of two lectures per week for 12 weeks and a total of 10 classes including computer workshops. Classes are in the form of small-group tutorials and will include group exercises, presentations, discussion of case studies, problem sheets.

Follow-up work20
Wider reading or practice20
Preparation for scheduled sessions20
Completion of assessment task28
Total study time150

Resources & Reading list

Stevenson W, Operations Management, McGraw-Hill. Operations Management. 

Slack N, Brandon-Jones A, and Johnston R (2013). Operations Management. 

Russell RS and Taylor III BW (2009). Operations Management: Along the Supply Chain. 





MethodPercentage contribution
Examination  (2 hours) 60%
Group Assignment 40%


MethodPercentage contribution
Examination  (2 hours) 60%
Individual Coursework 40%


MethodPercentage contribution
Examination  (2 hours) 100%

Linked modules

Prerequisites: MANG1007 (or MANG1019) (or A level Maths)


To study this module, you will need to have studied the following module(s):

MANG1019Foundations of Business Analytics
MANG1007Management Analysis
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