The University of Southampton
Courses

MANG6038 Knowledge Management and Business Intelligence

Module Overview

This module is intended to provide you with a blend of theory and current practice in knowledge management and business intelligence. The module identifies various concepts and theories of knowledge management. Existing models for analysing decision making processes are examined, as well as how information systems and business intelligence tools can be used to tap into (big) data and support and enhance decision making within different organisational contexts.

Aims and Objectives

Module Aims

This module will examine the concept, principles and practice of knowledge management and business intelligence. It discusses the ways in which information systems can be used to generate and exploit organisational knowledge to support management decision making. It will equip you with analytical skills relevant to an organisational context and how to effectively present the results of your analyses in a report.

Learning Outcomes

Knowledge and Understanding

Having successfully completed this module, you will be able to demonstrate knowledge and understanding of:

  • Describe and analyse what decision support means.
  • Comprehend the role of knowledge in decision making.
  • Discuss the capabilities and limitations of information systems in supporting decisions.
Subject Specific Intellectual and Research Skills

Having successfully completed this module you will be able to:

  • Assess decision support requirements in organisations.
  • Assess proposals for computer-based decision support in organisations.
Transferable and Generic Skills

Having successfully completed this module you will be able to:

  • Report writing.
  • Group work.
  • IT.
  • Data analysis and results presentation.

Syllabus

- Decision making and modelling approaches - Decision support systems: types and components - Fundamentals of knowledge and knowledge management - Codification of knowledge and expert systems - Fundamentals of business intelligence, data warehousing, data mining and big data - Group decision support systems

Learning and Teaching

Teaching and learning methods

The module consists of seminars, case studies, demonstrations and practical sessions (computer laboratory sessions). Computer facilities will be booked for use by this module.

TypeHours
Teaching24
Independent Study126
Total study time150

Resources & Reading list

Turban, E., Sharda, R. and Delen, D. (2011). Decision Support Systems and Business Intelligence Systems. 

Sharda, R., Delen, D. and Turban, E. (2014). Business Intelligence and Analytics: Systems for Decision Support. 

Assessment

Formative

Questions and answers

Summative

MethodPercentage contribution
Group Case Study  (6000 words) 100%

Repeat

MethodPercentage contribution
Individual Coursework 100%

Referral

MethodPercentage contribution
Individual Coursework 100%

Repeat Information

Repeat type: Internal & External

Costs

Costs associated with this module

Students are responsible for meeting the cost of essential textbooks, and of producing such essays, assignments, laboratory reports and dissertations as are required to fulfil the academic requirements for each programme of study.

In addition to this, students registered for this module typically also have to pay for:

Textbooks

Recommended texts for this module may be available in limited supply in the University Library and students may wish to purchase the core/recommended text as appropriate.

Please also ensure you read the section on additional costs in the University’s Fees, Charges and Expenses Regulations in the University Calendar available at www.calendar.soton.ac.uk.

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