The University of Southampton

MANG6038 Knowledge Management and Business Intelligence

Module Overview

This module is intended to provide you with a blend of theory and current practice in knowledge management and business intelligence. The module identifies various concepts and theories of knowledge management. Existing models for analysing decision making processes are examined, as well as how information systems and business intelligence tools can be used to tap into (big) data and support and enhance decision making within different organisational contexts.

Aims and Objectives

Module Aims

This module will examine the concept, principles and practice of knowledge management and business intelligence. It discusses the ways in which information systems can be used to generate and exploit organisational knowledge to support management decision making. It will equip you with analytical skills relevant to an organisational context and how to effectively present the results of your analyses in a report.

Learning Outcomes

Knowledge and Understanding

Having successfully completed this module, you will be able to demonstrate knowledge and understanding of:

  • Describe and analyse what decision support means.
  • Comprehend the role of knowledge in decision making.
  • Discuss the capabilities and limitations of information systems in supporting decisions.
Transferable and Generic Skills

Having successfully completed this module you will be able to:

  • Report writing.
  • Group work.
  • IT.
  • Data analysis and results presentation
Subject Specific Intellectual and Research Skills

Having successfully completed this module you will be able to:

  • Assess decision support requirements in organisations.
  • Assess proposals for computer-based decision support in organisations.


• Decision making and modelling approaches • Decision support systems: types and components • Fundamentals of knowledge and knowledge management • Codification of knowledge and expert systems • Fundamentals of business intelligence, data warehousing, data mining and big data • Group decision support systems

Learning and Teaching

Teaching and learning methods

The module consists of seminars, case studies, demonstrations and practical sessions (computer laboratory sessions). Computer facilities will be booked for use by this module.

Independent Study126
Total study time150

Resources & Reading list

Sharda, R., Delen, D. and Turban, E. (2014). Business Intelligence and Analytics: Systems for Decision Support. 

Turban, E., Sharda, R. and Delen, D. (2011). Decision Support Systems and Business Intelligence Systems. 



Questions and answers


MethodPercentage contribution
Group project  (6000 words) 100%


MethodPercentage contribution
Individual Coursework 100%


MethodPercentage contribution
Individual Coursework 100%
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