Southampton Management School

Con Connell

BSc MSc PhD MBCS CIPT

Primary position:
Professor

BSc (Sociology) London, 1970
MSc (Systems) Aston, 1979
PhD (Information Systems) Southampton, 1996
MBCS since 1980, CIPT since 2004.

Professional and commercial experience in IT and general management in the public and private sector. Consulting, research and teaching experience over a wide range of management topics, including outdoor management development programmes.

Professor of Management 2006.

Head of Department of Accounting and Management Sciences 1991-1994.

Editorial Board Member, Knowledge Management Research and Practice & International Journal of Enterprise Information Systems.

Professor Con Connell's photo

The University of Southampton's electronic library (e-prints)

Article

Brailsford, S.C., Bolt, T. and Bucci, G. et al. (2012) Overcoming the barriers: a qualitative study of simulation adoption in Primary Care Trusts in the NHS. Journal of the Operational Research Society (In Press)
Jasimuddin, S., Connell, N.A.D. and Klein, J.H. (2012) Knowledge transfer frameworks: an extension incorporating knowledge repositories and knowledge administration. Information Systems Journal(doi:10.1111/j.1365-2575.2011.00382.x) (In Press)
Gabriel, Yiannis and Connell, N.A.D. Con (2010) Co-creating stories: collaborative experiments in storytelling. Management Learning(doi:10.1177/1350507609358158)
Jasimuddin, Sajjad, Connell, Nigel A.D. and Klein, Jonathan H. (2010) Knowledge transfer frameworks: an extension incorporating knowledge repositories and knowledge administration. Information Systems Journal (Submitted)
Gabriel, Yiannis and Connell, N.A.D. (2010) Co-creating stories: collaborative experiments in storytelling. Management Learning, 41, (5), 507-523. (doi:10.1177/1350507609358158)
Meyer, Edgar, Lees, Amanda, Humphris, Debra and Connell, N.A.D. (2007) Opportunities and barriers to successful learning transfer: an evaluation of the impact of critical care training. Journal of Advanced Nursing, 60, (3), 308-316. (doi:10.1111/j.1365-2648.2007.04422.x) (PMID:17908126)
Connell, N.A.D. and Young, T. P. (2007) Evaluating healthcare information systems through an "enterprise" perspective. Information and Management, 44, (4), 433-440. (doi:10.1016/j.im.2007.04.002)
Klein, Jonathan, Connell, Con and Jasimuddin, Sajjad (2007) Who needs memory? The case for the Markovian organisation. Knowledge Management Research & Practice, 5, (2), 110-116. (doi:10.1057/palgrave.kmrp.8500130)
Klein, J.H., Connell, N.A.D. and Meyer, E. (2006) Operational research practice as storytelling. Journal of the Operational Research Society, 58, (12), 1-8. (doi:10.1057/palgrave.jors.2602277)
Connell, N.A.D. and Mannion, R. (2006) Conceptualisations of trust in the organisational literature: some indicators from a complementary perspective. Journal of Health Organisation and Management, 20, (5), 471-433. (doi:10.1108/14777260610701795)
Connell, N.A.D. and Mannion, R. (2006) Conceptualisations of trust in the organisational literature: Some indicators from a complementary perspective. [in special issue: Trust in health care organisations] Journal of Health Organisation and Management, 20, (5), 417-433. (doi:10.1108/14777260610701795)
Jasimuddin, S., Connell, N.A.D. and Klein, J.H. (2006) What motivates organisational knowledge transfer? Some lessons from a UK-based multinational. Journal of Information and Knowledge Management, 5, (2), 165-171. (doi:10.1142/S0219649206001414)
Meyer, Edgar, Connell, Con and Humphris, Debra (2006) Leadership development: applying new learning in an organisational context. British Journal of Leadership in Public Services, 2, (2), 21-33.
Jasimuddin, S.M., Klein, J.H. and Connell, N.A.D. (2005) The paradox of using tacit and explicit knowledge: strategies to face dilemmas. Management Decision, 43, (1), 102-112. (doi:10.1108/00251740510572515)
Klein, Jonathan H., Connell, N.A.D. and Meyer, Edgar (2005) Knowledge characteristics of communities of practice. Knowledge Management Research & Practice, 3, (2), 106-114. (doi:10.1057/palgrave.kmrp.8500055)
Jasimuddin, Sajjad M., Connell, Con and Klein, Jonathan H. (2005) The challenges of navigating a topic to a prospective researcher: the case of knowledge management research. Management Research News, 28, (1), 62-76. (doi:10.1108/01409170510784715)
Connell, N.A.D., Klein, Jonathan H. and Meyer, Edgar (2004) Narrative approaches to the transfer of organisational knowledge. Knowledge Management Research & Practice, 2, (3), 184-193. (doi:10.1057/palgrave.kmrp.8500034)
Young, Terry, Brailsford, Sally, Connell, Con, Davies, Ruth, Harper, Paul and Klein, Jonathan H. (2004) Using industrial processes to improve patient care. British Medical Journal, 328, (7432), 162-164. (doi:10.1136/bmj.328.7432.162)
Connell, N.A.D., Klein, J.H. and Powell, P.L. (2003) It's tacit knowledge but not as we know it: redirecting the search for knowledge. Journal of Operational Research Society, 54, (2), 140-152. (doi:10.1057/palgrave.jors.2601444)
Connell, N.A.D. (2001) Evaluating soft OR: some reflections on an apparently "unsuccessful" implementation using a Soft Sytems Methodology (SSM)-based approach. Journal of the Operational Research Society, 52, (2), 150-160. (doi:10.1057/palgrave.jors.2601054)
Ellis, B. and Connell, N.A.D. (2001) Factors determining the current use of physiotherapy assistants. Physiotherapy, 87, (2), 73 - 82. (doi:10.1016/S0031-9406(05)60444-0)
Connell, Con, Klein, Jonathan H., Loebecke, Claudia and Powell, Philip L. (2001) Towards a knowledge management consultation system. Knowledge and Process Management, 8, (1), 48-54. (doi:10.1002/kpm.89)
Ellis, B., Connell, N.A.D. and Ellis-Hill, C. (1998) Role, training and job satisfaction of physiotherapy assistants. Physiotherapy, 84, (12), 608-616. (doi:10.1016/S0031-9406(05)66155-X)
Connell, N.A.D., Goddard, A., Philp, I. and Bray, J. (1998) Patient centred performance monitoring systems and multi-agency care provision: a case study using stakeholder participative approach. Health Services Management Research, 11, (2), 92-102.
Powell, P.L., Klein, J.H. and Connell, N.A.D. (1995) Organisational experts - the social context of expertise. Investigacao Operacional, 15, 171-186.
Philip, I., Goddard, A., Connell, N.A.D., Metcalfe, A., Tse, V. and Bray, J. (1994) Development and evaluation of an information system for quality assurance. Age and Ageing, 23, (2), 150-153. (doi:10.1093/ageing/23.2.150)
Connell, N.A.D. and Powell, P.L. (1990) A comparison of potential applications of expert systems and decision support systems. [in special issue: Artificial Intelligence and Expert Systems. Part I. Production Planning, Applications and Methodology] Journal of the Operational Research Society, 41, (5), 431-439.
Connell, N.A.D. (1988) The current impact of expert systems on the accountng profession and some reasons for hesitancy in the adoption of such systems. The Knowledge Engineering Review, 2, (3)
Connell, N.A.D. (1987) Expert systems: a review of some recent accounting applications. Accounting and Business Research, 17, (67), 221-233.

Book

Connell, C., Powell, P. and Sutcliffe, Charles (1997) Developing decision support systems for health care management, London, UK, CIMA
Edwards, Alex and Connell, N.A.D. (1989) Expert systems in accounting, London, UK, Prentice Hall, 254pp. (Research Studies in Accounting Series)

Book Section

Klein, Jonathan H. and Connell, Con (2008) The identification and cultivation of appropriate communities of practice in higher education. In, Kimble, Chris, Hildreth, Paul and Bourdon, Isabelle (eds.) Communities of Practice: Creating Learning Environments for Educators. Charlott, USA, Information Age Publishing.
Connell, N. (2007) Organisational storytelling as a knowledge management medium. In, Jennex, Murray E. (ed.) Knowledge Management: Concepts, Methodologies, Tools and Applications (6 volumes). Hershey, USA, Information Science Reference, 171-178.
Jasimuddin, Sajjad M., Connell, Con and Klein, Jonathan H. (2006) Understanding organisational memory. In, Schwartz, David (ed.) Encyclopedia of Knowledge Management. Hershey, USA, Idea Group publishing.
Jasimuddin, S., Connell, N.A.D. and Klein, J.H. (2005) Knowledge intensive firms and other service providing firms. In, Current Topics in Management. 12th Annual International Conference on Advances in Management New Jersey, US, Transaction Publishers.
Connell, N.A.D. (2005) Organisational storytelling. In, Schwartz, D. (ed.) Encyclopaedia of Knowledge Management. Pennsylvania, Idea Group.
Meyer, E., Connell, N.A.D. and Klein, J.H. (2005) A narrative approach to knowledge exchange: an empirical investigation in two contrasting settings. In, Schreyogg, G. and Koch, J. (eds.) Knowledge Management and Narratives: Organizational Effectiveness Through Storytelling. Berlin, Erich Schmidt.
Connell, N.A.D., Klein, J.H. and Meyer, E. (2002) Narrative as an interpretive IS research approach: some promising indications for knowledge management. In, Bhattacharjee, Anjara and Paul, Ray (eds.) Proceedings of the First International Workshop on "Interpretive" Approaches to Information Systems and Computing Research: Inaugural Meeting of a Special Interest Group on "Interpretive" Approaches and Methods (SIG-IAM). First International Workshop on "Interpretive" Approaches to Information Systems and Computing Research Bristol, GB, Brunel University, 15-18.
Connell, N.A.D., Goddard, A., Philp, I. and Bray, J. (1996) Using a stakeholder participation approach (SPA) to develop a service information system for a community unit in the NHS. In, Bourn, Michael and Sutcliffe, Charles (eds.) Management Accounting in Health Care. London, CIMA.
Connell, N.A.D., Lees, P., Powell, P.L. and Sutcliffe, C.M.S. (1996) Costing and contacting in the NHS - A decision to support approach. In, Bourn, Michael and Sutcliffe, Charles (eds.) Management Accounting in Healthcare. London, GB, Chartered Institute of Management Accountants.
Connell, N.A.D., Klein, J.H. and Powell, P.L. (1996) Looking for support in decision support systems: A safe anchorage in the troubled seas of management, or just any support in a storm. In, Johnson, D. and O'Brien, F. (eds.) OR38 Keynote Papers 1996. Warwick, GB, Warwick Business School, 14-27.
Powell, P., Connell, N.A.D., Lees, P. and Sutcliffe, C.M.S. (1995) Picking your brains: a DSS for neurosurgery. In, Proceedings of the 6th Meeting of EURO Working Group on DSS. 6th Meeting of EURO Working Group on DSS Ermoupolis, Greece, University of the Aegean, 77-102.
Connell, N.A.D. and Goddard, A. (1994) Managing information for a better service. In, Philp, I. and Ebrahim, Shah (eds.) Assessing Elderly People in Hospital and Community Care. London, GB, Farrand.
Powell, P.L., Klein, J.H. and Connell, N.A.D. (1993) Experts and expertise: the social context of expertise. In, Tanniru, M.R. (ed.) Proceedings of the 1993 ACM SIGCPR Conference. ACM SIGCPR Conference New York, ACM, 362-368.
Connell, N.A.D. and Powell, P.L. (1992) A comparison of potential applications of expert systems and decision support systems. In, Doukidis, Georgios I. and Paul, Ray J. (eds.) Artificial Intelligence in Operational Research. Basingstoke, GB, Palgrave Macmillan, 339-348.
Connell, N.A.D., Powell, P.L. and Holt, J. (1992) The practical use of decision support and expert systems in the accounting profession: a comparison of two empirical studies. In, O'Leary, Daniel E. and Watkins, Paul R. (eds.) Expert Systems in Finance. Amsterdam, Holland, North-Holland, 127-162. (Studies in Management Science and Systems).
Connell, N.A.D. and Powell, P.L. (1992) Measuring success and failure in the commercial application of expert systems: hard measures for soft systems? In, Doukidis, Georgios I. and Paul, Ray J. (eds.) Artificial Intelligence in Operational Research. Basingstoke, GB, Palgrave Macmillan, 349-356.
Klein, J.H., Powell, P.L. and Connell, N.A.D. (1992) Organisational design: an approach incorporating expert systems. In, Doukidis, Georgios I. and Paul, Ray J. (eds.) Artificial Intelligence in Operational Research. Basingstoke, GB, Palgrave Macmillan, 339-348.
Connell, N.A.D. (1991) Artificial intelligence and accounting. In, Williams, Bernard C. and Spaul, Barry J. (eds.) IT and Accounting: the Impact of Information Technology. London, GB, Chapman and Hall, 401-415. (Chapman and Hall Series in Accounting and Finance).
Connell, N.A.D. (1988) Why bigger isn't always better: some disquieting differences in the implementation of small and large expert systems. In, Singh, Madan G., Hindi, K.S. and Salassa, Diane (eds.) Managerial Decision Support Systems: Proceedings of the First IMACS-IFORS International Colloquium, Manchester, UK, 23-25 Nov, 1987. IMACS-IFORS International Colloquium Amsterdam, Holland, North-Holland.

Conference or Workshop Item

Brailsford, S.C., Bolt, T., Klein, J.H., Connell, N.A.D. and Patel, B. (2009) Stakeholder engagement in health care simulation. In, Winter Simulation Conference 2009, Austin, US, 13 - 16 Dec 2009.
Connell, N. A. D., Klein, J. H. and Powell, P. L. (2009) All singing from the same spreadsheet: the role of company songs as mechanisms for knowledge sharing. In, IADIS International Conference Information Systems 2009, Barcelona, Spain,
Connell, N. (2008) Expert systems: where are the business applications? In, 28th Annual Conference of the Operational Research Society, Canterbury, UK, 09 - 12 Sep 1986.
Connell, N.A.D. (2008) How successful are successful expert systems? In, Operational Research Society conference on Successful Applications of Expert Systems, York, UK, Feb 1987.
Meyer, Edgar, Connell, N.A.D and Klein, Jonathan H. (2008) A narrative approach to knowledge management. In, Workshop on Narration and Knowledge Management: Exploring the Links Between Narrations and Knowledge Management, Brussels, Belgium, 04 - 05 Dec 2003. (Submitted)
Connell, N.A. (2006) "Hearing voices": stakeholders and modelling processes. In, Healthcare Modelling for Workforce Planning, Southampton, UK,
Connell, N.A.D. (2005) Trust relations in healthcare: What lessons might be learnt from other organisational settings? In, MRC HSRC Workshop on Researching Trust Relations in Health Care: Conceptual and Methodological Challenges for Health Services Research, Bristol, UK, 21 Sep 2005. Bristol, UK, University of Bristol.
Jasimuddin, S., Connell, N.A.D. and Klein, J.H. (2004) Mechanisms of knowledge transfer: what strategy promises to be the most appropriate in the new knowledge economy. In, The International Conference on 'Shifting Boundaries: Governance, Competence and Economic Organisation in the Knowledge Economy' 2004, Bristol, UK, 02 - 03 Sep 2004.
Jasimuddin, S., Connell, N.A.D. and Klein, J.H. (2004) The challenges of navigating a topic to a prospective researcher. In, British Academy of Management Conference 2004 (Research Methodology Stream), St. Andrews, UK, 30 Aug - 01 Sep 2004.
Jasimuddin, S., Connell, N.A.D. and Klein, J.H. (2004) The paradox of using tacit and explicit knowledge: strategies to face dilemmas. In, 6th International Conference on the Dynamics of Strategy, Surrey, UK, 03 - 04 Jun 2004.
Meyer, E., Connell, N.A.D. and Klein, J.H. (2003) Sharing notes: a knowledge management perspective of musical skills workshops. In, The Knowledge Management Aston Conference, Birmingham, GB, 14 - 15 Jul 2003.
Klein, Jonathan H., Connell, Con and Meyer, Edgar (2003) Sharing notes: amateur musical events from a knowledge management perspective. In, Knowledge Management Aston Conference 2003, Birmingham, UK, 14 - 15 Jul 2003. , 338-347.
Connell, Con, Klein, Jonathan H. and Meyer, Edgar (2003) "Are you sitting comfortably? Then I'll begin (...to transfer some knowledge?)" Narrative approaches to the transfer and interpretation of organisational knowledge. In, The Knowledge Management Aston Conference 2003, Birmingham, UK, 14 - 15 Jul 2003. , 152-163.
Connell, N.A.D., Klein, J.H. and Meyer, E. (2003) Narrative, knowledge and communities of practice: "making sense" of stories. In, European Institute for Advanced Studies in Management Workshop on Narration and Knowledge Management, Brussels, Belgium, 04 - 05 Dec 2003.
Connell, N.A.D.C., Meyer, E. and Klein, J. H. (2003) Narrative, knowledge and communities of practice: what sort of stories do practitioners listen to, and tell? In, British Academy of Management Conference, Harrogate, UK, , 1-8.
Connell, N.A.D., Klein, J.H. and Meyer, E. (2003) Knowledge exchange within small teams: some preliminary empirical findings from two contrasting environments. In, Knowledge Management Aston Conference (KMAC2003), Birmingham, UK, 14 - 15 Jul 2003. Birmingham, UK, , 272-281.
Ashleigh, M., Connell, N.A.D. and Klein, J.H. (2003) Trust and knowledge transfer: an explanatory framework for identifying relationships within communities of practice. In, European Institute for Advanced Studies in Management (EIASM) 2nd Workshop on Trust Within and Between Organisations, Amterdam, The Netherlands, 23 - 24 Oct 2003.
Klein, Jonathan H., Connell, Con and Meyer, Edgar (2003) Operational research practice as storytelling: Telling it like it could be? In, Proceedings of the Knowledge Management Aston Conference 2003, Birmingham, UK, 14 - 15 Jul 2003. Birmingham, UK, Edwards, J.S., 348-355.
Meyer, E., Connell, N.A.D. and Klein, J.H. (2002) Towards a constructivist model of knowledge management. In, 16th Triennial Conference of the International Federation of Operational Research Societies, Edinburgh, UK, 08 - 12 Jul 2002.
Connell, N.A.D., Klein, J.H. and Meyer, E. (2002) Narrative as an interpretive research approach in IS: some promising indications for knowledge management. In, First International Workshop on Interpretive Approaches to Information Systems and Computing Research: Inaugural Meeting of a Special Interest Group on Interpretive Approaches and Methods (SIG-IAM), Bristol, GB, 26 - 27 Jul 2002.
Meyer, E., Connell, N.A.D. and Klein, J.H. (2002) Narrative as an interpretive research approach in IS: some promising indications for knowledge management. In, AIS-SIG Workshop on the Application of Interpretive Approaches to Information Systems, Edinburgh, GB,
Connell, N.A.D., Klein, J.H. and Powell, P.L. (2001) Breadth, depth and layering of expertise in knowledge-based systems. In, Operational Research Society Annual Conference (OR43), Bath, UK, 04 - 06 Sep 2001.
Ellis, B., Connell, N.A.D. and Bryant, A. (1997) The changing role of physiotherapy assistants: a comparative study in the NHS executive South and West. In, Health Care Development Group Annual Conference, Southampton, UK, Nov 1997.
Connell, N.A.D., Klein, J.H. and Powell, P.L. (1996) Modelling expert consultation systems. In, 14th Triennial Conference of the International Federation of Operational Research Societies, Vancouver, Canada, 1996.
Basodan, Y. and Connell, N.A.D. (1994) The effect of experience on audit decision making processes and decision quality: an empirical study. In, British Accounting Association National Conference, Winchester, GB,
Connell, N.A.D., Philip, I., Goddard, A. and Bray, J. (1994) A participative approach to the development of a management information system for community services. In, 12th International Congress of the European Federation for Medical Informatics, Lisbon, Portugal, 1994.
Philip, I., Connell, N.A.D., Goddard, A. and Bray, J. (1993) Redefining rehabilitation services for elderly people. In, British Society of Gerontology Annual Conference, Norwich, UK, Nov 1993. Norwich, UK,
Connell, N.A.D., Goddard, A., Philip, I. and Bray, J. (1993) Using a stakeholder participation approach (SPA) to develop a service information system for a community unit in the NHS. In, CIMA Management Accounting in Health Care Conference, London, GB,
Connell, N.A.D., Klein, J.H., Lees, P., Powell, P. and Sutcliffe, C.M.S. (1993) Costing and contrasting in the NHS - a decision support approach. In, CIMA Management Accounting in Health Care Conference, London, UK, Dec 1993.
Connell, N.A.D. (1989) What's so special about expert system development? A comparison of the development methodologies of expert systems and those of traditional computer systems. In, 33rd Annual meeting of the International Society for the Systems Sciences, Edinburgh, UK, 02 - 07 Jul 1989. , 139-145.
Connell, N.A.D., Powell, P.L. and Klein, J.H. (1989) Expert systems and organisational change. In, 33rd Annual meeting of the International Society for the Systems Sciences, Edinburgh, UK, 02 - 07 Jul 1989.
Connell, N.A.D. and Powell, P.L. (1988) Decision support systems and expert systems: the role of the user as a system builder. In, Decision Sciences Institute Annual Meeting, Las Vegas, US,
Klein, J.H., Powell, P.L. and Connell, N.A.D. (1988) Organisational structure: the implications of expert systems. In, Human and Organisational Issues of Expert Systems. Conference Organised by the Ergonomics Society and ICL University Research Council, Stratford-upon-Avon, UK, 04 - 06 May 1988.
Connell, N.A.D. and Powell, P.L. (1988) An investigation into the practical use of Decision Support and Expert Systems in the UK accounting profession. In, 11th Congress of the European Accounting Association, Nice, France, 1988. Nice, France,
Connell, N.A.D. and Powell, P.L. (1987) Success and Failure in the commercial application of expert systems. In, Operational Reseach Society Annual Conference, Edinburgh, UK, Sep 1987. Edinburgh, UK,
Connell, N.A.D. (1987) Expert Systems: a review of some recent applications. In, 10th Congress of the European Accounting Association, London, UK, 1987. London, UK,
Connell, N.A.D. (1987) Current developments in expert systems for accountants. In, British Accounting Association Annual Conference, Glasgow, Scotland,
Connell, N.A.D. (1986) Expert systems in accountancy: A review of current applications. In, Northern Accounitng Group Annual Conference, Sheffield, GB,

Monograph

Humphris, D., Connell, N.A., Meyer, E. and Lees, A. Health Care Innovation Unit and School of Management (2006) Hotspots critical care evaluation. Southampton, GB, University of Southampton, 112pp.
Ellis, B., Connell, N.A.D. and Bryant, A. (1997) A follow up study to investigate the role, job satisfaction and educational requirements of physiotherapy assistants. Edinburgh, The Chartered Society of Physiotherapy
Goddard, A., Connell, N., Phillip, I. and Bray, J. (1996) Stakeholder participation approach (SPA) and resource management information system design - an action research case study. Southampton, UK, University of Southampton, 26pp. (Discussion Papers in Accounting and Management Science,(97-137))
Goddard, A., Connell, N., Phillip, I. and Bray, J. (1994) Stakeholder participation approach (SPA) and information system development - an action research case study. Southampton, UK, University of Southampton (Discussion Papers in Accounting and Management Science,(94-83))
Powell, P., Klein, J. and Connell, N. (1993) The social context of experts and expertise. Southampton, GB, University of Southampton (Discussion Papers in Accounting and Management Science,(93-70))
 

Research Interests

Recent research includes:

Approaches to Knowledge Management
Use of narrative approaches in knowledge creation and transfer - Centre for Narrative Studies
NHS Information Systems Development in community health
Approaches to problem structuring
Systems modelling
Approaches to risk management in the UK not-for-profit sector


Doctoral Supervision

I have supervised six candidates to succesful completion, with two students under my supervision at the present time. I welcome enquiries from prospective students, who are advised in the first instance to look at the appropriate section of the Information Systems Research page, which now includes an electronic application form.

Work in progress


2006-2008 EPSRC/ESRC, Research into Global Healthcare Technologies (RIGHT) (GBP1,119,000). Co-applicant, with colleagues from Brunel, Cambridge and others.

2005-07 ESRC, Research seminar series in Organisational Storytelling (GBP15,000). Principal applicant, in collaboration with partners at City, Imperial College, Exeter and UEA.

2004-2007 Workforce Development Confederation (NHS), Evaluation of Critical Care Interventions (GBP108,000). Joint Principal Investigator, with E Meyer and Professor D Humphries, Healthcare Innovation Unit.

Primary research group:  Centre for Narrative Studies

Affiliate research groups:  Centre for Risk Research, CORMSIS: Centre for Operational Research, Management Science and Information Systems

Research project

The Cumberland Initiative

Transforming the quality and cost of NHS care delivery through simulation, modelling and systems thinking

Professor Con Connell
Southampton Management School
University of Southampton
Southampton
SO17 1BJ, UK.

Phone +44 (0)23 8059 2185
Fax +44 (0)23 8059 3844
E-mail N.A.Connell@soton.ac.uk

Room Number: 2/4041