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The University of Southampton
About us

Accessibility statement

This accessibility statement applies to southampton.ac.uk, run by the University of Southampton.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

Get in contact or report accessibility problems

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email digital-accessibility@soton.ac.uk.

You can also contact us if you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille.

We’ll consider your request and get back to you within 30 days.

Contact us by phone or visit us in person

You can contact the University by calling +44 (0)23 8059 5000. You can also visit our main reception in Building 37 on Highfield Campus.

Find out how to contact other teams or departments at the University.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The University of Southampton is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to these non-compliances and exemptions.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

The following issues and areas of content are not compliant with WCAG 2.1 AA standard.

Images with poor or missing descriptions

Whilst decorative images do not feature text alternatives, some other images have poor or missing text alternatives. This means that people using assistive technology may not be able to access the information conveyed by these images.

This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

We plan to add correct text alternatives for images as we review and amend each page.

Links without meaningful purpose

Some of our pages feature hyperlinks whose purpose or target is not clear. These links do not make sense when taken out of context. Some pages have several links to the same location.

This fails WCAG 2.1 success criterion 2.4.4 (Link Purpose (In Context)).

We plan to correct link text as we review and amend each page.

Incorrect use of headings

Some of our pages feature skipped, missed or incorrect heading levels. On some pages, heading styles have been used for visual emphasis, rather than for document structure. This means that people using assistive technology cannot always accurately navigate or understand the structure of these pages.

This fails WCAG 2.1 success criteria 1.3.1 (Info and Relationships), 2.4.6 (Headings and Labels) and 2.4.10 (Section Headings).

We plan to correct heading structures as we review and amend each page.

Poor contrast ratios

In places, the contrast ratio between text and background is not high enough. This means that some people may find it hard to read some text.

This fails WCAG 2.1 success criteria 1.4.3 (Contrast (Minimum)).

We plan to review and improve contrast ratios as we transform the University’s web estate.

Issues with tables

Some pages contain content presented in tables. These do not always have the correct header, scope, caption or summary markup. This means that some people using assistive technology may struggle to accurately understand the information presented in these tables.

This fails WCAG 2.1 success criteria 1.3.1 (Info and Relationships).

We plan to review and improve the accessibility of our tables as we review each page. We will also assess whether there are more accessible ways to present this information.

Disproportionate burden

There are currently no issues on southampton.ac.uk that we consider to be a disproportionate burden to fix.

Content that’s not within the scope of the accessibility regulations

The following content does not fall within the scope of these regulations, and as such may be inaccessible.

Older PDFs and documents

The regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Interactive maps

The regulations do not require interactive maps to be accessible, providing an accessible alternative is provided.

Live video streams

The regulations do not require that live video streams have captions, but we will strive to provide these where possible.

Third-party content

We use third-party services and content across our website. This includes things like forms, timetables, calendars, social media feeds and more. We often do not have control over the accessibility of these, but are working with vendors and reviewing our procurement processes to make sure that as many people as possible can use these services.

We support the searchBOX project, which provides a database of accessibility information about third-party vendors across the public sector. You can search for third-party accessibility statements using the free searchBOX finder tool.

What we’re doing to improve accessibility

The University is currently undergoing a multi-year digital transformation project, known as OneWeb. This project aims to transform the University’s digital estate with a key focus on creating inclusive platforms, products and services.

The OneWeb blog provides more information about what we're doing to improve usability and accessibility.

Preparation of this accessibility statement

This statement was prepared on 29 October 2020. It was last reviewed on 17 December 2020.

This website was last tested on 28 September 2020.

We will continue to test our site at regular intervals moving forward, and will look to prioritise the areas that have the highest impact for the most users. We welcome your feedback and encourage you to get in contact to help us target our priorities.

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