Contact Us

Financial Information and Assistance is based in the Student Services Centre. The StudentContact Financial Information and Assistance Services Centre is open between 9:00am and 17:30 pm Monday to Friday. You can visit the SSC for general enquiries and to collect award cheques.

We continuously work towards improving the services we provide to meet the needs of you, our customer.   We therefore welcome any complaints, compliments and suggestions you may have through your experiences of the services we provide.  Receiving your feedback will help us to provide the best possible service.

To let us know about any complaints, compliments and suggestions please do so by:

Telephone: 02380 599599


Or you can write to us at:

Student Services Centre
University Of Southampton
SO17 1BJ

We appreciate that there are times when our customers may wish to make a formal complaint regarding our services.  Should you be dissatisfied with the services we provide please consult our University of Southampton formal Complaints Procedure.

Other useful phone numbers:

The Advice Centre, Students Union - 023 8059 2085
Nightline - 023 8059 5236
Consumer Credit Counselling Service Student Debt line - 0800 328 1813