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The University of Southampton
Enabling ServicesPart of Student Services

University Support

First Support

Part of Enabling Services, First Support is a team dedicated to supporting students who may be facing difficulty – this includes people who have experienced or been affected by rape, sexual assault, or harassment. Meeting with a Practitioner from the team is a chance to talk things through and explore what further support might be helpful; we can offer these appointments face-to-face, over the phone or via Skype.
Call First Support on 02380 597 488
Email the team at

Student Support Drop-In 

The Drop-In sessions are an opportunity to meet with an Advisor without an appointment to learn more about the support on offer within the University and in the wider community. Each session is approximately 10-15 minutes so is best used as a place to gather information, raise concerns about a friend, or take the first step to accessing support. Upon arrival, check-in at the Enabling Services Front Desk and they will direct you to the appropriate waiting area (you do not have to disclose your reason for visiting at the Front Desk).
Be aware that the Drop-In waiting area can get quite busy so you may prefer to contact us via phone or email using the First Support details listed above.

The Student Support Drop-in runs as follows:

Please note, outside of term-time, the 1pm - 3pm drop-in runs on Mondays, Wednesdays and Fridays in Building 37, and the evening Student Support Drop-in sessions continue to run.                                                                                                                                                                       

If you are based at the Winchester School of Art and would like to attend one of the Drop-in sessions at Highfield Campus, a free shuttle bus runs between WSA and Highfield.

Student Life

The Student Life Team are dedicated to supporting student wellbeing. They are available 24 hours a day, seven days a week, and are based within all Halls of Residence, supporting all University of Southampton students. Student Life would be able to assist in signposting you to various support options.
Call Student Life on 023 8059 8180
Email the team at
Visit the team at your nearest Halls of Residence

Student Union Advice Centre

The Advice Centre provides free, independent and confidential support to all students. Please click on the website link to learn more about the kind of practical help the Advice Centre offers. If the online guides don’t answer your questions, you can book an appointment using the contact details below.
Call 023 8059 2085
Visit the Advice Centre in Building 40 (above the Stag’s)

University Security

The University of Southampton Security Service operates 24 hours a day every day of the year and is always available to assist students, staff and visitors on any security related issue.
Emergencies: 023 8059 3311
Enquiries: 023 8059 2811

Please note: If the emergency services are required, please dial 999 before contacting University Security.

Student Discipline

The University of Southampton is committed to providing students with a high quality educational experience and a community in which we can all live and work. Any student whose behaviour does not meet our expected standards may be dealt with through the University's Regulations Governing Student Discipline.

The link above will provide you with information about the Student Discipline process, including some helpful downloads that provide more details on the process and the behaviours that this encompasses.

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