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The University of Southampton
Enabling ServicesPart of Student Services

Service update: supporting you remotely

Please be reassured that, even during this period where the University is offering a blended approach of online and in-person learning, our support services are still available to students for mental health and wellbeing, disabilities, and Specific Learning Difficulties.

Contact options
Students can contact Enabling Services via enable@soton.ac.uk. Students who are facing significant difficulties should email firstsupport@soton.ac.uk. Alternatively, please call the Student Support Hub on +44(0)23 8059 9599 and select option 2 for wellbeing, option 3 for Enabling Services.

Student Support Drop-in

Meet 1:1 with a member of the Enabling Services team for information and guidance on a range of topics. 

Appointment-based services offered online

• Student Support Appointments – Disability or Specific Learning Difficulties
• Specialist Study Skills appointments
• First Support appointments
• Counselling appointments

All of our appointment-based services are continuing to offer student appointments via Microsoft Teams video or audio call, or email (counselling). Students who may have an SpLD can continue to access specialist study skills support through Enabling Services.

Appointments are being offered between 9:00 – 17:00 during weekdays, based on practitioner and student availability. Please contact enable@soton.ac.uk to arrange an appointment. You will be sent guidance on how to prepare for the appointment in advance.

If a student is unable to access online appointments for reasons related to their disability or circumstances, we will work with them to arrange an in-person appointment safely.  

Remote Assessment Policy

The University has approved a recommended approach to reasonable adjustments for remote assessment to ensure continued compliance with the Equality Act 2010. This aims to maximise the accessibility of digital assessment and reduce the need for individual adjustments.

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