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The University of Southampton
Student and Academic Administration

Enabling Services Support

This page provides information from Enabling Services on Exams, Additional Exam Recommendations and support as a result of coronavirus (COVID-19).

FAQs - Enabling Services

Please note: new questions and answers will continue to be added to this list, as required.

I currently receive extra time for examinations. Will I receive this extra time for remote assessments?

The University has approved a recommended approach to reasonable adjustments for remote assessment to ensure continued compliance with the Equality Act 2010. This aims to maximise the accessibility of digital assessment and reduce the need for individual adjustments.

Nonetheless, where short timed assessments have been set, individual recommendations may be necessary and will be managed on a case by case basis. Your student office team will have already considered how to manage these, such as additional time, digitally. If you have any concerns, please contact your student office. 

Enabling Services continues to support those students currently in receipt of learning and exam support, for example the provision of readers or scribes. These recommendations will be based – as before - on an individual basis.  

I currently have a range of Additional Exam Recommendations (AERs) in place. Will these still apply for remote assessment?

The University has approved a recommended approach to reasonable adjustments for remote assessment to ensure continued compliance with the Equality Act 2010. This aims to maximise the accessibility of digital assessment and reduce the need for individual adjustments. Nonetheless, where short timed assessments have been set, individual recommendations may be necessary and will need to be managed on a case by case basis. Your student office team will have already considered how to manage your AERs, such as additional time, digitally. If you have any concerns, please contact your student office. 

Enabling Services continues to support those students currently in receipt of learning and exam support, for example the provision of readers or scribes. These recommendations will be based – as before - on an individual basis. 

I can’t get medical evidence for Enabling Services in order to get support – what do I do?

Enabling Services will review circumstances on a case by case basis and offer appropriate guidance and support to students. Please email enable@soton.ac.uk for an initial discussion. Evidence of a disability is required only for individual reasonable adjustments; many of our services, including Specialist Study skills (dyslexia), First Support and Counselling do not require medical evidence.

I previously received learning support through Enabling Services (e.g. notetaker, scribe) – can I still receive this for remote learning?

Enabling Services is contacting all students currently in receipt of Learning Support to update individual arrangements for remote learning. If you have specific questions relating to your individual circumstances, please contact us via enable@soton.ac.uk 

I have not previously received support through Enabling Services but have additional support needs for remote learning, what do I do?

Please contact enable@soton.ac.uk to arrange support needs. Please attach any medical evidence which relates to your individual circumstances

I was recommended to take a diagnostic assessment to see if I have a Specific Learning Difficulty (SpLD) such as dyslexia. Can I still take this?

Currently the SpLD Assessment Standards Committee, SASC which sets the standards for the diagnosis via assessment of Specific Learning Difficulties, advises that ‘regrettably, there is not, at present, a viable online alternative that maintains the quality and consistency of diagnostic assessment practice.’ For this reason, we are not aware of any organisation currently offering diagnostic assessments remotely.

We are however, continuing to offer SpLD support remotely.  Please contact enable@soton.ac.uk for further information.

(Please note that in normal circumstances, the cost of Diagnostic Assessments can range between £400 and £600. The University will fund the cost of a diagnostic assessments for current students with a household income below £30,000.)

Those students whose diagnostic assessment has been postponed by Enabling Services, have been contacted already and will be re-booked for a future date.

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