The University of Southampton
iSolutionsNews

Welcome IT - Helping you get connected

Published: 20 September 2017
Photo of students on laptop
Our iSolutions team will also be around campus and halls over the welcome period to assist you with

There are a number of ways to get IT help: visit our dedicated webpages, visit one of our IT help desks or contact ServiceLine.

iSolutions, the University’s IT service, offers a quick and helpful walkthrough for all new students to get their University IT set up and ready to go.

From downloading the MySouthampton app, finding 1,000s of online course via Lynda.com, logging into the University Wi-Fi, using your University email, where to go for help, how to print – this website has everything you need to know.

Where to find us

Our iSolutions team will also be around campus and halls over the welcome period to assist you with everything IT.This will be anything from answering questions on email to setting up a Wi-Fi connection on an iPad. Our help-desks will be on campus:

Hartley Library: 2 October – 27 October; 09:00-18:00 (Weekdays)
Avenue campus: 25 September – 6 October; 08:30 – 16:30

Our teams will also be at the following halls of residence September 23rd & 24th from 10:00-18:00:

  • Glen Eyre
  • Mayflower
  • Gateway
  • Wessex Lane
  • Chamberlain will be directed to the Glen Eyre Hall IT helpdesk.

ServiceLine is the University’s IT helpdesk and is here to give you help and support with your IT. If you need help or advice with your IT, there are a number of ways to get in touch with us. You can give ServiceLine a call at 023 8059 5656 (x25656), email us at ServiceLine@soton.ac.uk, or search for an answer using our knowledge database

You can also visit www.southampton.ac.uk/lynda and access IT tutorials delivered by experts.

Further information on getting help can be found here: Getting Help

Stay connected with iSolutions on Facebook and Twitter.

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