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The University of Southampton
Student ServicesVisa and immigration

Contact us: drop-in service and appointments

You can contact the Visa and Immigration Student Advice Service (VISAS) about visas or immigration to study at Southampton if you are a current or prospective student.

Woman with laptop

Have a visa question?

Talk to a visa advisor online using live chat during our drop-in session times

Ask a question

Visa drop-in service

When

The VISAS Team drop-in service is usually held every week at the following times (London GMT):

Tuesday 10:00 - 11:30

Wednesday 13:00 - 14:30

Thursday 10:00 - 11:30  

Please note that the University will be closed from 23 December 2020 until it reopens on 4 January 2021.

How does the live chat work?

Click to ask a question during our drop-in times.

Use your University login details to enter. 

What to expect

The drop-in service is aimed at students who have a quick question about their visa or immigration status for studying in the UK. For more complicated questions, we may ask you to book a visa advice appointment.

Email and online enquiry form

Send a message from your University email account or include your student ID number in your message: visa@soton.ac.uk

or

Use our online enquiry form.

Visa advice appointments

Before you book 

Visit the drop-in service because we may be able to answer your question quickly or give you important information about what to bring to your appointment.

How to book

To book an appointment, please contact us through live chat; the visa advisor will send you a link for you to book an appointment that is convenient for you.

After you have booked your appointment, you will receive an email to confirm the date and time of the appointment. 

Appointments are online using Microsoft Teams. 

Before you attend your appointment

If you are applying for a visa:

At your appointment

Please dial into your appointment promptly.  If you need to cancel or rebook your appointment for another time/date, please let us at least 24 hours before your appointment so that the appointment slot can be offered to another student.

A Visa Advisor will help you to check your documents, check the answers to your online visa application.

If everything is ready, we will help you to submit your visa application during the appointment

 

Visa check-in appointments

Building 37, Highfield Campus
Student Services Centre

If your programme of study starts at the beginning of a semester, you will usually be invited to an International Registration event by email. You must attend the event to complete your enrolment.

Who needs to book

You are starting a new programme of study and your start date is not at the beginning of a semester.

You get a new visa or passport while you are continuing your studies at Southampton.

How to book

To book an appointment for a visa check-in, email visa@soton.ac.uk.

After you have booked your appointment, you will receive an email to confirm the date and time. 

What to bring

Starting a new programme of study
Visa type

Original passport

Visa: one of the following



Original qualification(s) listed on CAS

ATAS, if required by your programme

Original BRP Original vignette for whole of stay BRP collection letter showing University address Proof of application
Student Visa Yes

Yes

Yes Yes
Non-Student Visa Yes

Yes

No Yes. Check ATAS website for exceptions.

You will also be asked to provide details of:

Continuing your studies
Visa type

Original passport


Visa: one of the following



ATAS, if required by your programme

Student ID card
Original BRP Original vignette for whole of stay Proof of application
Student Visa Yes Yes Yes Yes
Non-Student Visa Yes Yes Yes. Check ATAS website for exceptions. Yes
Frequently Asked Questions

Frequently Asked Questions

If you are uncertain about anything or you have a query, then our frequently asked questions (FAQs) page may have the answer.

VISAS contact us

VISAS contact us

Talk to a Visa Advisor at a drop-in session, book an appointment or email us.

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