You can contact the Visa and Immigration Student Advice Service (VISAS) about visas or immigration to study at Southampton if you are a current or prospective student.
Talk to a visa advisor online using live chat during our drop-in session times
Ask a questionThe VISAS Team drop-in service is usually held every week at the following times (London GMT):
Tuesday 10:00 - 11:30
Wednesday 13:00 - 14:30
Thursday 10:00 - 11:30 - please note that there will be no visa drop-in service on Thursday 13 August 2020
Click to ask a question during our drop-in times.
Use your University login details to enter.
You will be greeted by one of our Customer Service Advisors, who can answer your questions or direct you to a more specific service depending on what it is that you need.
If you do not have a University log in, please contact us using our Online Enquiry Form
The drop-in service is aimed at students who have a quick question about their visa or immigration status for studying in the UK. For more complicated questions, we may ask you to book a visa advice appointment.
Send a message from your University email account or include your student ID number in your message: visa@soton.ac.uk
or
Use our online enquiry form.
Visit the drop-in service because we may be able to answer your question quickly or give you important information about what to bring to your appointment.
While the Student Service Centre building is closed, speak to us during the drop-in service to book an appointment.
After you have booked your appointment, you will receive an email to confirm the date and time.
Appointments are online using Microsoft Teams.
If you are applying for a visa:
Please arrive 5 minutes before your appointment time.
A Visa Adviser will help you to check your documents, check the answers to your online visa application.
If everything is ready, we will help you to submit your visa application during the appointment
If your programme of study starts at the beginning of a semester, you will usually be invited to an International Registration event by email. You must attend the event to complete your enrolment.
You are starting a new programme of study and your start date is not at the beginning of a semester.
You get a new visa or passport while you are continuing your studies at Southampton.
Contact the Student Services Centre.
After you have booked your appointment, you will receive an email to confirm the date and time.
| Visa type | Original passport | Visa: one of the following | Original qualification(s) listed on CAS | ATAS, if required by your programme | |||
|---|---|---|---|---|---|---|---|
| Original BRP | Original vignette for whole of stay | BRP collection letter showing University address | Proof of application | ||||
| Tier 4 | Yes | Yes |
Yes | Yes | |||
| Non-Tier 4 | Yes | Yes |
No | Yes. Check ATAS website for exceptions. | |||
You will also be asked to provide details of:
| Visa type | Original passport | Visa: one of the following | ATAS, if required by your programme | Student ID card | ||
|---|---|---|---|---|---|---|
| Original BRP | Original vignette for whole of stay | Proof of application | ||||
| Tier 4 | Yes | Yes | Yes | Yes | ||
| Non-Tier 4 | Yes | Yes | Yes. Check ATAS website for exceptions. | Yes | ||
If you are uncertain about anything or you have a query, then our frequently asked questions (FAQs) page may have the answer.
Talk to a Visa Adviser at a drop-in session, book an appointment or email us.