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The University of Southampton
The Student Hub

The Student Hub is your first point of contact for questions and concerns relating to fees, financial support, accommodation, wellbeing, disability, careers and course administration.

Find the answers online

You can use our online Knowledge Base to find the answers to your questions no matter where you are. Simply enter your question into the search box.

Contact The Student Hub

If you can’t find the answer to your query online, or you’d like to speak to a member of our team, get in touch with us.

24/7 online chat

Chat to an advisor now using the online chat service . Simply log in with your University username and password.

Email and telephone

Come see us

You can talk to us in-person from 08:00-20:00, across our campuses:

  • Building 37, Highfield Campus (Monday-Sunday)
  • Building 65, Avenue Campus, main reception (Monday-Friday)
  • Building 63F, Winchester Campus, main reception (Monday-Friday)
  • Building 135, Sir James Matthews (Monday-Friday)

Join our digital queue

Join The Student Hub digital queue if you’re visiting Building 37 or Building 63F. You can check your queue position and current waiting time from your phone. You’ll receive an alert when it’s your turn to speak to an advisor, so you can wait within The Student Hub or elsewhere on campus.

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