The principles behind the design of our new products
When we talk about transformation, what we mean is changing how things work to make better use of the opportunities afforded by digital. How this...
How to resolve issues with email dark mode
What is dark mode? With the introduction of dark mode (night mode, dark theme), users can adopt a dark system-wide appearance. The dark mode...
We design digital services around our users – and we’re hiring!
As a... person interested in an exciting career in digital user-centred design I want to... learn some more about current opportunities at the...
Pretty (but) vacant: good looking digital services aren’t enough
I’ve been planning to write this blog post for a good 6 months now, if not longer having just been through a significant digital transformation...
A thank you letter to my awesome team
This blog post is inspired by my team and is an edited version of a letter dedicated to them. Here goes: We’re at the end of the OneWeb...
Why reducing orphaned pages is good for our website
The Search Engine Optimisation (SEO) team have been looking into how orphan pages impact the search engine performance of the University’s website....
Why digital isn’t always greener or fairer
Over the past few years, and especially since the global pandemic where many physical activities have moved online, it has become more important than...
“Hey UOS what are you doing to adapt to voice search?”
The discoverability of our online services is critical in a very competitive market. As digital user experience and SEO specialists, we’ve been...
Positive Tension: Creating the right balance in digital governance
It’s personal Hey. 👋 I’m Ayala and I’m a self-confessed optimist: I generally think that everything will work out just fine if you...
How we still managed to deliver user-centred services during a global pandemic
On 31 July we completed a large part of our OneWeb delivery, including the build of the core of our new website, which will be live soon. In this...