How we built an award-winning user-centred design discipline from the ground up
In October 2023, my team won an award we’ve had our eyes on for quite a while. It was the insights empathy award, which recognises advancements in...
The principles behind the design of our new products
When we talk about transformation, what we mean is changing how things work to make better use of the opportunities afforded by digital. How this...
A thank you letter to my awesome team
This blog post is inspired by my team and is an edited version of a letter dedicated to them. Here goes: We’re at the end of the OneWeb...
Why reducing orphaned pages is good for our website
The Search Engine Optimisation (SEO) team have been looking into how orphan pages impact the search engine performance of the University’s website....
Why digital isn’t always greener or fairer
Over the past few years, and especially since the global pandemic where many physical activities have moved online, it has become more important than...
Positive Tension: Creating the right balance in digital governance
It’s personal Hey. 👋 I’m Ayala and I’m a self-confessed optimist: I generally think that everything will work out just fine if you...
How we still managed to deliver user-centred services during a global pandemic
On 31 July we completed a large part of our OneWeb delivery, including the build of the core of our new website, which will be live soon. In this...
Going for Gold – how do you achieve digital accessibility excellence?
In celebration of this year’s Global Accessibility Awareness Day (#GAAD), let’s take a look at some of the challenges in defining excellence in...
We’re looking for more Unicorns 🦄 – can you make your mark?
9 months into delivering change at scale for the University of Southampton, we’re advertising some new roles to join our digital transformation...
The strategy behind our Y2 Roadmap
The goal for the OneWeb programme in this financial year is to complete the creation of a new core set of digital services and to identify major...