The principles behind the design of our new products
When we talk about transformation, what we mean is changing how things work to make better use of the opportunities afforded by digital. How this...
How to resolve issues with email dark mode
What is dark mode? With the introduction of dark mode (night mode, dark theme), users can adopt a dark system-wide appearance. The dark mode...
Pretty (but) vacant: good looking digital services aren’t enough
I’ve been planning to write this blog post for a good 6 months now, if not longer having just been through a significant digital transformation...
Why digital isn’t always greener or fairer
Over the past few years, and especially since the global pandemic where many physical activities have moved online, it has become more important than...
Positive Tension: Creating the right balance in digital governance
It’s personal Hey. 👋 I’m Ayala and I’m a self-confessed optimist: I generally think that everything will work out just fine if you...
How we still managed to deliver user-centred services during a global pandemic
On 31 July we completed a large part of our OneWeb delivery, including the build of the core of our new website, which will be live soon. In this...
What user research means to a content design newbie
It’s my second month as a content designer for the OneWeb team and I’ve been learning about user research with the wonderful Maya Wiseman. Maya...
My first month as a User Experience Design Intern at OneWeb
Thanks to Sarah Partington, our Intern, for putting this blog post together. A bit about me Hi there! I'm Sarah, a recent graduate of the Games...
A year in four months – Part II – The digital building blocks
Digital platforms should provide reusable building blocks to deliver common services. There are more common service types than you’d imagine...
What we’ve learned from doing a design sprint
A few weeks back we did a design sprint for ‘Become an undergraduate student’ undergraduate course pages. What is a design sprint? In a...