Harnessing the power of cross collaboration between designers and engineers for great experiences
In the fast-paced world of web and app development, creating smooth user experiences requires strong collaboration between user experience (UX)...
How we built an award-winning user-centred design discipline from the ground up
In October 2023, my team won an award we’ve had our eyes on for quite a while. It was the insights empathy award, which recognises advancements in...
Navigating the World of UX Design: My Internship Journey at the University of Southampton
Hey! 👋 My name is Charisma, and over the past six months I’ve had the incredible opportunity to work as an intern with the digital...
The principles behind the design of our new products
When we talk about transformation, what we mean is changing how things work to make better use of the opportunities afforded by digital. How this...
How to resolve issues with email dark mode
What is dark mode? With the introduction of dark mode (night mode, dark theme), users can adopt a dark system-wide appearance. The dark mode...
Pretty (but) vacant: good looking digital services aren’t enough
I’ve been planning to write this blog post for a good 6 months now, if not longer having just been through a significant digital transformation...
Why digital isn’t always greener or fairer
Over the past few years, and especially since the global pandemic where many physical activities have moved online, it has become more important than...
Positive Tension: Creating the right balance in digital governance
It’s personal Hey. 👋 I’m Ayala and I’m a self-confessed optimist: I generally think that everything will work out just fine if you...
How we still managed to deliver user-centred services during a global pandemic
On 31 July we completed a large part of our OneWeb delivery, including the build of the core of our new website, which will be live soon. In this...
What user research means to a content design newbie
It’s my second month as a content designer for the OneWeb team and I’ve been learning about user research with the wonderful Maya Wiseman. Maya...