Accepting an Offer

When we make you an Offer of accommodation, you are given 7 days to decide whether or not you wish to Accept or Reject it.

  • If you accept the offer your place in Hall is secured, and you agree to abide by the terms and conditions of the contract you have made with the University.
  • If you fail to accept the offer, this will close your application for accommodation. If you still require a room you must contact the Accommodation Hotline on +44 (0)2380 595959. Please be aware that we will do everything we can to offer you acommodation but we cannot guarantee that we can meet your preferences.

If you do not accept or reject your offer within the 7 days you are given, your offer of accommodation will expire and the place you have been offered could be withdrawn and offered to another student. If this is your situation please contact the Accommodation Hotline on +44 (0)2380 595959

How to accept your offer

To accept your offer of accommodation, you should log in to your account and proceed to the Contracts section. As you follow the instructions, you will be asked to provide the following:

  • A Prepayment

    If you are a continuing student or a Postgraduate student, you will be required to make a prepayment by credit or debit card to secure your room. This prepayment will be refunded to you by a reduction in the final instalment of your Residence Fees. The University will accept payment using most credit or debit cards. It does not accept payment using Diners Club or Maestro or Solo debit cards.

    If you are a new Undergraduate student, you will not be required to make a prepayment.
  • Payment Details for Residence Fees

    The University requires you to submit payment details for your Residence Fees as part of the Acceptance process. To do so, you will need to set up a Recurring Card Payment.

    To set up a Recurring Card Payment you will need to submit details of a credit or debit card. The University will accept payment using most credit or debit cards. Unfortunately, the University is not able to use Diners Club, American Express credit cards or Maestro or Solo debit cards for this facility.

If you can't accept your offer online

Accepting your offer of accommodation online is a quick and easy process, but we understand that some students may not be able to use this facility due to their particular circumstances. If you feel that you will be unable to accept your offer online, please contact us to discuss your situation when your receive your offer and we will advise you on the best way to proceed.

If a sponsor will pay your Residence Fees

If you are a sponsored student, you may still be able to accept your offer online, depending on how your Residence Fees are to be paid.

  • If your sponsor will give you money to pay your Residence Fees, then you should still accept your offer online, setting up either a Direct Debit or Recurring Card Payment.
  • If your sponsor will pay your Residence Fees directly and will expect an invoice from the University, you will not be able to accept your offer online. In this case, please contact us when you receive your offer and we will advise you on how to proceed.