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Website accessibility statement

It is important to us that as many people as possible can use southampton.ac.uk. Find out:

  • how you can access our website­­ in different ways
  • how you might find it hard to access our website
  • what to do if you have problems accessing the site
  • what we are doing to improve the website's accessibility
  • preparation of this accessibility statement
  • technical information about this website's accessibility
  • non-accessible content

How you can access our website

You should be able to use most of southampton.ac.uk:

  • with a keyboard instead of a mouse
  • a screen reader or speech recognition software
  • while zooming in to 300%
  • with changed fonts, colours or contrast

Get advice on making your device easier to use from AbilityNet, a charity that helps organisations be more inclusive.

How you might find it hard to access our website

Find out about parts of our site you might find hard to access. We're fixing urgent issues as a priority. We've listed those first, followed by the 'important' issues.

Using the navigation menu

If you use a screen reader, you may not be able to search the site from the main menu. Nor are you told about the icon to access the menu on a mobile device or zoomed in 200% or more. These issues are urgent for us to fix.

If you use a tab key and zoom in 200% or more, it may not be clear which menu item you can select. This is urgent for us to fix.

On study facility pages like 'wind tunnels', the 'More information' link may not be visible when you zoom in 200% or more. This is urgent for us to fix.

If you use a screen reader, you are not told that some options in the main menu such as 'Undergraduate study' and 'View all courses' are headings. Nor are you told what options sit underneath some of these headings. This makes it harder for you to understand how the website is organised and to get around the site. These issues are important to fix.

Accessing our study pages

If you use a screen reader to search our subjects, you may not be told how many subjects relate to your search. You also will be told to use the form to 'filter courses', when this is, in fact, a subject search. These issues are urgent for us to fix.

If you use our course finder with a screen reader, you may have difficulty choosing  options such as 'Postgraduate'. If you zoom in, the course finder is hard to view. These are urgent for us to fix.

If you use a screen reader, you are not told about the links for undergraduate, postgraduate and PhD options in the Study section. This is urgent for us to fix.

If you use the tab key or a screen reader, you may have difficulties in navigating through and selecting 'Facilities' on subject pages such as 'aeronautical and astronautical engineering'. This is urgent to fix.

If you use a screen reader, you are not told about the 'previous' and 'next' arrows on the study facilities boxes, like on the page about the wind tunnel, for example. This is urgent to fix.

If you use a screen reader, you may find videos, like on the page about wind tunnels, for example, which you cannot acccess because they do not have an audio description or text transcript. This is urgent to fix.

Accessing our research pages

If you use our 'Find a person' search with a screen reader, you are told about a decorative ORCID element that you cannot interact with. This issue is urgent to fix.

If you use assistive technology to access the 'research institutes, centres and groups' search, you are not told about:

  • the search button
  • the search box
  • the research area dropdown menu

This issue is urgent to fix.

If you use a screen reader to search Research areas, you are incorrectly told to 'filter courses by name or UCAS code', instead of by research area. This is urgent to fix.

If you use a tab key to access academics' details on 'Research area' pages like 'Archaeology', you will not be able to use the 'People' boxes 'previous' or 'next' arrows. This is urgent to fix.

If you use the tab key to search for Research by 'projects,' 'institutes and groups', you do not have access to all the options. And, if you are a screen reader, you are not told the search options and what is selected. This issue is urgent to fix.

Accessing news, events and business pages

If you visit some pages we are working on, like news, events or business, you may have problems with:

  • reading where the colour contrast between text and background is too low
  • reading because you cannot change the line height or text spacing
  • understanding where some links will take you because the text is unclear
  • accessing PDF documents using screen reader software
  • getting the information in some videos without captions
  • using some of our tables
  • using some of our maps

We'll tackle these important issues after we have fixed our most urgent accessibility issues.

What to do if you are having problems accessing our website

Ask us for the information in a different way

You can request any information you cannot access in an alternative format. Email your request: digital-accessibility@soton.ac.uk

We'll consider your request and get back to you within 30 days. Alternative formats include:

  • large print
  • easy read
  • audio recording
  • braille

Complain about a website accessibility issue

You can complain to us about problems accessing information on the website or in alternative formats. Email: digital-accessibility@soton.ac.uk

The Equality Advisory and Support Service (EASS) can help you do this. They advise and support people on equality issues.

If you are unhappy with our response

If you are unhappy with how we handle your complaint about accessing our website or alternatives, ask EASS advisors to help you resolve the issue. Call them on: +44(0)808 800 0082.

This service may take your complaint to the Equality and Human Rights Commission, which enforces the regulations on accessibility.

What we're doing to improve this website's accessibility

We are making our website content more useful and usable. We are publishing new pages in summer 2022 on courses and research that are easier for everyone to read and navigate.

Preparation of this accessibility statement

This statement was prepared on 29 October 2020. It was last reviewed on 11 July 2022.

This website was last tested on 21 June 2022.

Technical information about this website's accessibility

The University of Southampton is committed to making its website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 A standard. The non-compliances and exemptions are listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

You may experience difficulties on our website due to issues we need to fix. These issues are not compliant with WCAG 2.1, many not meeting even the minimum standard (level A). The most common of these failures are:

Disproportionate burden

There are currently no issues on southampton.ac.uk that we consider to be a disproportionate burden to fix.

Content that's not within the scope of accessibility regulations

Some content types are outside the scope of the regulations. We aren’t required to fix these, including:

  • older documents like PDFs or other documents published before 23 September 2018 if they’re not essential to our services
  • interaction maps, as long as an accessible alternative is given
  • live video streams with captions

Third-party content

We often do not have control over the accessibility of third-party services and content across our website. This includes things like:

  • forms
  • timetables
  • calendars
  • social media feeds

But we’re working with vendors and reviewing our procurement processes to make sure as many people as possible can use these services.

We ask third-party suppliers to provide links to their Accessibility Conformance Report (ACR). They can do this using the Voluntary Product Accessibility Template (VPAT). The template supports Section 508, EN 301 549 (PDF), and W3C/WAI WCAG.

We support the searchBOX project, which provides a database of accessibility information about third-party vendors across the public sector. You can search for third-party accessibility statements using the free searchBOX finder tool.

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