This mixed methods study aimed to assess the feasibility and acceptability of a combined intervention to increase the delivery of patient-centred fundamental care activities.
‘I'll put up with things for a long time before I need to call anybody’: face work, the Total Institution and the perpetuation of care inequalities
Lisa Gould,, 2022 , Sociology of Health and Illness , 44 (2) , 469--487
The Quality of Interactions Schedule (QuIS) and person-centred care in acute hospitals: concurrent validity
Lisa J Gould,
Lisette Schoonhoven,, 2019 , International Journal of Nursing Studies , 1 , 1--8