These rules and regulations are in place to ensure the health and safety of our staff and customers.
COVID-19 Changes
Following advice from the UK government and UK Active, Sport and Wellbeing have made adjustments to the way in which we conduct our business. Please note further adjustments may be required in light of the developments with COVID-19. While using the facilities members must act lawfully in line with the government advice on how sporting facilities can be used and as directed by Sport and Wellbeing or any members of staff. Signage and direction aids must be followed at all times to ensure the safety of our staff and other users of the facilities. In line with England Health guidance, if you have any symptoms of COVID-19 you must not enter our facilities and self-isolate in line with government advice.
Before visiting Sport and Wellbeing please check the current guidance on our website which will be updated from time to time. Changes have been made to the way in which we conduct bookings and use of the facilities. There will be additional controls to the rules in these terms and conditions to make your visit safe.
Rules for Use
First Aid Assistance can be summoned by contacting a member of staff. If you are unable to find a member of staff please contact the reception desk.
All personal belongings must be put into the lockers provided. There will be a charge of £35 for lost locker keys. Lockers are emptied every night, with a charge of £5 per night (maximum £25) to collect belongings.
Anyone thought to be under the influence of drugs or alcohol will be asked to leave.
Violence or abusive behaviour towards staff or centre users will not be tolerated and may result in termination of membership.
The use of filming or photographic equipment is not permitted without prior written consent from Sport and Wellbeing.
Centre users are asked to ensure that they vacate the building no more than 15 minutes after the scheduled closing time.
All reasonable instructions by Sport and Wellbeing staff should be followed at all times. Sport and Wellbeing reserve the right to require any member or other user to leave the sports areas, to refuse access, and suspend or terminate membership, if the member or other user behaves in an aggressive, disrespectful or harassing manner towards staff or other users.
Customers who fail to abide by these Rules and Regulations will be subject to suspension of membership, may receive a fine and at the discretion of the Sport and Wellbeing Management Team, may be permanently banned from using the sports facilities.
Customers must hold a valid membership or pay the relevant guest fees. All charges apply to each player, not to the booking/activity.
Sport and Wellbeing Membership Cards must be carried at all times to gain access to the facilities and must be presented for inspection on request by a member of Sport and Wellbeing staff. Random card checks will be carried out and anyone without a valid membership or booking receipt will be asked to leave. Memberships are not transferable and it is an offence to use another person’s University ID/Membership Card. Misuse of a University ID Card will be reported to the University’s Security Services.
Members are only permitted to book one court per day for the same sport. Multiple bookings will be removed and may result in suspension of membership.
Failure to attend pre-booked slots without notifying the Jubilee Sports Centre (JSC) Reception will result in a fine of the PAYG price for the activity and suspension of membership until the fine has been paid. Persistent offenders may receive a longer suspension or permanent ban at the discretion of the Sport and Wellbeing Management Team.
Facility users are asked to ensure that they vacate the building no more than 15 minutes after the scheduled closing time. The facilities close at 22:00 hours unless otherwise stated on our website at southampton.ac.uk/sportandwellbeing.
Entry to the facilities is not permitted after the closing time.
Suitable sports clothing must be worn at all times. Jeans & flip-flops are not considered to be suitable attire for taking part in sports activities and customers wearing jeans & flip-flops may be asked to leave the sports facilities.
When driving on our facilities please observe the speed limits.
Smoking is not permitted in any of our facilities or near the buildings. Please use the designated bins provided.
Children under the age of 16 must be accompanied by a responsible adult at all times.
Pool rules
Children under the age of 8 must be accompanied by a responsible adult at all times when in the swimming pool.
Ratios: Ages less than 8 (1 adult to 2 children), Ages 0-4 (1 adult to 1 child)
Swim wear must be worn when using the pool. Outdoor clothing and undergarments are not permitted.
Glass bottles or objects and other hazardous objects are prohibited within the pool area or changing facilities.
People who appear to be afflicted with cuts, communicable diseases, colds, fever, infection or other physical ailments are prohibited from entering the water.
No spitting is permitted in the pool, pool surrounding, changing area or showers.
No diving is permitted into the shallow area of the pool.
No running, acrobatics or disruptive behaviour will be permitted.
Sports Hall and Activity Area Rules
Children must be supervised at all times whilst in our facilities.
Suitable clothing must be worn at all times whilst taking part in any activity. Jeans and outdoor shoes are not permitted when using indoor facilities.
Suitable clothing and footwear should be worn in the specific areas used. Damage to our facilities by wearing the incorrect clothing & footwear will be a breach of these Rules and Regulations.
Spectators MUST use the balconies provided when watching indoor sports. Please stay behind pitch lines when viewing outdoor sport.
No food can be consumed within the indoor facilities and drinks are permitted only in a closed container. At our outdoor facilities glass is not permitted on site and rubbish must be placed in bins.
Please do not attempt to move or set up equipment unless you have prior permission from Sport and Wellbeing staff. If you require assistance with equipment please contact Sport and Wellbeing Staff.
Booking times are inclusive of any set up or take down of equipment.
If you are unable to attend a pre-allocated booking please notify Sport and Wellbeing. Non-attendances or a no show after 15 minutes may be subject to a fine and/or suspension of membership.
Fitness Suite Rules
Any problems with equipment should be reported to a member of the Sport and Wellbeing team.
All users of the fitness suite must be aged 16 and over. Under 17s must be accompanied by a responsible adult at all times.
Suitable sports clothes must be worn when within the fitness suite. Jeans, flipflops, dress shoes, walking boots and plimsolls are not allowed.
All gym equipment should be wiped down after use with the tissue and spray provided.
Free weights must be replaced after use with barbells unloaded and disc weights racked.
Please keep to a maximum of 20 minutes on cardiovascular equipment during busy periods. Consideration to other members should be shown when using the free weights area.
Use of your own equipment, other than waist belts and wrist straps is not permitted.
University of Southampton Students and Staff
Members who students of the University of Southampton are bound by the University’s Regulations which include those governing disciplinary matters which may result in a sanction being imposed such as their membership being suspended or revoked. Members who are staff of the University of Southampton are subject to the University’s disciplinary procedures which may result in their membership being suspended or revoked.