Schedule 2 Southampton Sport Rules and Regulations

Southampton Sport etiquette 1 August 2020

These rules and regulations are in place to ensure the health and safety of Southampton Sport staff and customers.

While using the facilities Members must act lawfully in line with the government advice on how sporting facilities can be used and as directed by Southampton Sport or any members of staff. Signage, direction aids and or any other instructions provided by Southampton Sport’s staff must be always followed to ensure the safety of Southampton Sport’s staff and other users of the facilities.

Users of Southampton Sport facilities are advised to take reasonable care when navigating and using the facility, especially in Wet and dry areas.

General rules of use

Prior to using any facilities at Southampton Sport, the Member must complete a disclaimer form. If there are some answers that indicate the Member has a medical condition, Southampton Sport may require a doctor’s note.
The Member must advise Southampton Sport staff of any disability, including but not limited to blindness, deafness, heart condition and epilepsy, prior to using the Southampton Sport facilities. This will help us in seeking to avoid accidents, injuries or misadventures to the Member and others.
While using the facilities the Member accepts responsibility for their state of health and physical condition. The Member should not take part in any physical activity that the Member may not be fit for. If the Member suffers any unusual symptoms when using the facilities, the Member must immediately stop the activity and tell a member of Southampton Sport staff.
The Member must not use the facilities if they have an infectious disease or condition.
If the Member or any guest or child that is with the Member suffers an accident or injury on any of the Southampton Sport premises, it must be reported immediately to a Southampton Sport staff member on duty. First Aid Assistance can be summoned by contacting a member of Southampton Sport staff. If the Member is unable to find a member of staff the Member must contact the reception desk or activate any of the emergency alarms on the Southampton Sport premises for assistance.
If the Member needs to report any issues of health and safety or defects of equipment, the Member must do so by using the QR codes on posters around the Southampton Sport facilities OR contacting a member of Southampton Sport staff immediately.
Ensure that dedicated accessible areas are for intended users only.
All personal belongings must be put into the lockers provided. There will be a charge of £35 for lost locker keys. Lockers are emptied every night, with a charge of £5 per night (maximum £25) to collect belongings.
Anyone thought to be under the influence of drugs or alcohol will be asked to leave.
Violence or abusive behaviour towards Southampton Sport staff and/or facility users will not be tolerated and may result in termination of membership. All reasonable instructions by Southampton Sport staff should always be followed. Southampton Sport reserve the right to
(i) require any Member or other user to leave the Southampton Sport premises
(ii) to refuse access to any Member or other user
(iii) suspend and or terminate membership, if the member or other user behaves in an aggressive, disrespectful, or harassing manner towards Southampton Sport staff or other users.
The use of filming or photographic equipment is not permitted without prior written consent from Southampton Sport.
Southampton Sport membership cards must always be carried to gain access to the Southampton Sport facilities and must be presented for inspection on request by a member of Southampton Sport staff. Random card checks will be carried out and anyone without a valid membership or booking receipt will be asked to leave the Southampton Sport facilities. Memberships are non-transferable and it is an offence to use another person’s University ID Membership Card. Misuse of a University ID Card will be reported to the University’s Security Services.
Facility users must vacate Southampton Sport facilities no more than 15 minutes after the published closing time for the relevant facility or area, unless the Member is eligible to use the fitness suite during designated 24 hour Gym Access periods. Current Southampton Sport staffed operating hours and 24 hour Gym Access service will be published by Southampton Sport. Members must not remain in or enter areas that are closed or outside the access entitlement of their membership.
Smoking including vaping is not permitted in any of Southampton Sport facilities, grounds or immediately outside the buildings.
Members and other users must make a valid booking before attending any activity or session for which advance booking is required. Anyone found participating without a valid booking may be asked to leave the session.

Members or other users who fail to abide by these Southampton Sport Rules and Regulations will be subject to suspension of membership, may receive a fine and at the discretion of the Southampton Sport Management Team, and or may be permanently banned from using the Southampton Sport facilities. 

Pool rules

The following supervision rules cannot be applied in conjunction:

All swimmers must comply with the age and supervision requirements below.
To participate in a lane swimming session, swimmers must be able to swim 25 metres unaided.
Lane swimming sessions are primarily for swimmers aged 16 and over. However, children under 16 who meet the 25 metre requirement may be permitted to use the lane swimming sessions at the lifeguard's discretion, subject to their ability, the suitability of the session, and pool capacity.
Children aged 0 to 3 years must be accompanied in the pool by an adult, with a ratio of 1 child to 1 adult.
Children aged 4 to 7 years must be accompanied in the pool by an adult, with a ratio of 2 children to 1 adult.
Children aged 8 to 15 years must be able to swim 25 metres unaided, a swim test may be required. A supervising adult (aged 18 or over) must remain in the pool hall viewing area at all times. Weak or non-swimmers must be supervised in the water by a competent adult.
Swim wear must be worn when using the pool. Outdoor clothing and undergarments are not permitted.
Glass bottles or objects and other hazardous objects are prohibited within the pool area or changing facilities.
People who appear to be afflicted with cuts, communicable diseases, colds, fever, infection or other physical ailments are prohibited from entering the water.
No spitting is permitted in the pool, pool surrounding, changing area or showers.
All users must take a shower before entering the pool.
No diving is permitted into the shallow area of the pool.
No running, acrobatics or disruptive behaviour will be permitted.

The decision of the lifeguard is final regarding admission to lane swimming sessions and the safe use of any lane.

All users must have an account created at the facility on their first visit. A birth certificate must be provided for age verification purposes. Entry will not be permitted until age verification has been completed and photo captured by Southampton Sport.

Southampton Sport uses Poolview Plus+, a drowning detection system that uses underwater cameras and monitoring technology to identify irregular movement or a lack of movement that may indicate a swimmer is experiencing difficulty. The system alerts lifeguards to potential concerns and supports, but does not replace, lifeguard supervision. Poolview Plus+ is used solely for safety monitoring, and no cameras are located within changing areas.

Jubilee Swim Academy (JSA)

Children aged 0 to 8 years must be accompanied by an adult at all times while in the building. Unaccompanied entry will not be permitted.
During swimming sessions, the parent or carer must remain within the building and be contactable throughout the duration of the lesson. It is expected that an adult will collect the child from the entrance to the poolside at the end of the session.
Children aged 9 to12 years may enter the facility and change unaccompanied, a parent or guardian must be present in the building and contactable at all times during the lesson. At the end of the lesson, the parent or guardian must collect the child.
Children aged 13 to 16 years may use the facilities unaccompanied, a parent or guardian must be contactable by phone throughout the lesson in case of emergencies.
Children enrolled in JSA will have a swim pass added to their account. This allows use of the pool outside of lessons and within the term itself. Children will need to be checked in at Southampton Sport reception, taking into account supervision requirements.

Sports Hall and Activity Area rules

Children must be supervised at all times whilst in Southampton Sport facilities.
Suitable clothing must be worn at all times whilst taking part in any activity. Jeans and outdoor shoes are not permitted when using indoor facilities.
Suitable clothing and footwear should be worn in the specific areas used. Damage to Southampton Sport facilities by wearing the incorrect clothing and footwear will be a breach of these Rules and Regulations.
Spectators MUST use the balconies provided when watching indoor sports. No spectators are allowed around the pitch for indoor sport. Please stay behind pitch lines when viewing outdoor sport.
No food can be consumed within the indoor facilities and drinks are permitted only in a closed container. At Southampton Sport outdoor facilities glass is not permitted on site and rubbish must be placed in bins.
Please do not attempt to move or set up equipment unless you have prior permission from Southampton Sport staff. If you require assistance with equipment, please contact Southampton Sport Staff.
Booking times are inclusive of any set up or take down of equipment. You must not stay past your booking time.
Customers must hold a valid membership or pay the relevant guest fees. All charges apply to each player, not to the booking or activity.
Members are only permitted to book one court per day for the same sport. Multiple bookings will be removed and may result in suspension of membership and or subsequent fines.
If you are unable to attend a pre-allocated booking please notify Southampton Sport.
Please be aware any sessions missed or failure to cancel 4 hours prior will result in a fine equal to Southampton Sport pay as you go rate. This will be added to the Member’s account.
The Member is required to check in prior to a booked session by tapping their access card on the readers outside group exercise studios and squash courts to avoid incurring a fine equal to Southampton Sport pay as you go rate.
Where courts or pitches are included in the Member’s membership these must be cancelled at least 4 hours in advance. Where classes are included in the Member’s membership these must be cancelled at least 2 hours in advance. A failure to do so incurs a charge of the pay as you go rate for that activity and suspension of membership until the charge has been paid. Persistent offenders may receive a longer suspension and or permanent ban at the discretion of the Southampton Sport Management Team.
Where classes, courts or pitches are not included in the Member’s membership these must be paid for at the time of booking.

Watersport courses

The member must hold a monthly plus rolling membership for a minimum of 6 months to be eligible for the discount on Watersports courses and activities. The course can fall any time in that 6-month period. If the Member cancels before the 6 months is complete, the amount discounted from the course will be due immediately. All annual memberships include the Watersports courses discount.

Fitness Suite rules

Any issues or defects with equipment should be reported to a member of the Southampton Sport team or via the QR code on posters around the centre.
All users of the fitness suite must be aged 16 and over. Under 17s must be accompanied by a responsible adult at all times.
Suitable sports clothes must be worn when within the fitness suite. Jeans, flipflops, dress shoes, walking boots and plimsolls are not allowed. Southampton Sport staff reserve the right to ask you to leave the gym if suitable clothing and footwear is not being adhered to.
All gym equipment should be wiped down after use with the tissue and spray provided.
Free weights must be replaced after use with barbells unloaded and disc weights racked.
Please keep to a maximum of 20 minutes on cardiovascular equipment during busy periods. Consideration to other Members should be shown when using gym equipment.
Use of your own equipment (Barbell Pads, Belts, Wrist Straps, Supports, Resistance Bands), holds you responsible for its correct application. Southampton Sport are not liable for any loss, damages or injury incurred.
Personal Training and Fitness Inductions to other members or guests can only be conducted by Southampton Sport Health and Personal Trainers or Fitness Ambassadors. Southampton Sport staff reserve the right to suspend any memberships of Members who are seen not to be adhering to this rule.

University of Southampton students and staff

Members who are students of the University of Southampton are bound by the University’s Regulations which include those governing disciplinary matters which may result in a sanction being imposed such as their membership being suspended or revoked.
Members who are staff of the University of Southampton are subject to the University’s disciplinary procedures which may result in their membership being suspended or revoked.

24 hour Gym Access

This video explains the access arrangements and the important safety and security information you need to know.

The 24 hour Gym Access service is available only to Members whose current membership includes this benefit, including Monthly Plus and Annual memberships. Access is subject to the operating hours and areas published by Southampton Sport and may be varied, suspended or withdrawn in accordance with these Terms.
24 hour Gym Access forms part of Southampton Sport's trial 24 hour Gym Access service. Availability and operating hours may be amended, suspended or withdrawn in accordance with clause 5.1 of these Terms.
Members must meet the minimum age requirement of 18 years old to use the fitness suite during 24 hour Gym Access. Members who do not meet that requirement must not enter or remain in the fitness suite during 24 hour Gym Access, even where they would otherwise be permitted to use the fitness suite during Southampton Sport staffed hours.
During 24 hour Gym Access, Southampton Sport operational and fitness staff will not be present in the fitness suite. Members choosing to use the fitness suite during these periods are responsible for assessing whether they are fit and competent to exercise without fitness staff supervision and must exercise within their own ability. Members must stop exercising and seek assistance if they feel unwell, become injured or believe it is unsafe to continue.
Members must familiarise themselves with the 24 hour Gym Access, safety, security and emergency arrangements before using the fitness suite during 24 hour Gym Access and must follow all displayed signage, emergency instructions and reasonable directions given by University Security personnel.
During 24 hour Gym Access, Members requiring assistance in an accident, injury or emergency must contact University Security and/or activate the emergency alarm provided within the facility. University Security will coordinate the appropriate emergency response, including first aid assistance where required. In a life-threatening emergency, Members should call 999 and follow any instructions provided by University Security or the emergency services.
In the event of a fire alarm or other emergency requiring evacuation during 24 hour Gym Access, Members must leave the building immediately by the nearest available emergency exit and proceed to the designated assembly point. Members must follow all emergency signage and any instructions provided by University Security personnel or the emergency services and must not re-enter the building until advised that it is safe to do so.
Members must only use fitness equipment that they know how to use safely. If a
Member is unsure how to use any item of equipment, they must seek advice from Southampton Sport staff during staffed hours before using it. Members must not use equipment that appears damaged, unsafe or out of service and should report faults to the staff member onsite.
Access cards, University ID cards, membership cards, digital access credentials and any other means of entry are personal to the Member and must not be shared. Guests, non-members and anyone without their own valid entitlement to 24 hour Gym Access are not permitted to enter or remain in the fitness suite during 24 hour Gym Access periods. Members must not allow another person to enter using their access entitlement, hold an access-controlled door or gate open to admit another person, or permit tailgating. Suspected unauthorised access should be reported to University Security or Southampton Sport.24 hour Gym Access is subject to the safe and effective operation of the University's access-control, security and building systems. Southampton Sport cannot guarantee uninterrupted access and may temporarily restrict or suspend 24 hour Gym Access in the event of a technical fault, system failure, security issue or other circumstance affecting the safe operation of the facility.
Members experiencing an access-control issue during 24 hour Gym Access must not attempt to bypass, force or interfere with any access-controlled door, gate or security system. Access issues should be reported to Southampton Sport via email. Where access cannot be safely provided, Members may be required to wait until the issue has been resolved before entering the facility.
Members must not attempt to access areas that are closed, restricted or not included within the 24 hour Gym Access service. The 24 hour Gym Access service applies only to the facilities and areas expressly identified by Southampton Sport.
Members must behave considerately and safely at all times. Weights and equipment must be returned to their correct storage location after use; equipment must not be deliberately dropped or misused; walkways, exits and emergency equipment must be kept clear; and Members must not monopolise equipment where other users are waiting.
Members must not use the fitness suite while under the influence of alcohol, illegal drugs or any substance that may impair their ability to exercise safely. Members must not behave in an aggressive, threatening, abusive, harassing or anti-social manner.
CCTV and access-control systems operate for safety and security purposes, including during 24 hour Gym Access. Footage and access records may be reviewed by authorised University staff where reasonably required.
Members must keep their contact details up to date so that Southampton Sport can contact them about their membership, access arrangements, safety information or changes to the 24 hour Gym Access service.
Failure to comply with these 24 hour Gym Access rules, the wider Southampton Sport Rules and Regulations, or reasonable safety and security instructions may result in the Member’s 24 hour Gym Access being temporarily suspended or permanently withdrawn. Serious or repeated breaches may also result in suspension or termination of the Member’s Southampton Sport membership in accordance with these Terms.

University of Southampton students and staff

Members who are students of the University of Southampton are bound by the
University’s Regulations which include those governing disciplinary matters which may result in a sanction being imposed such as their membership being suspended or revoked.
Members who are staff of the University of Southampton are subject to the University’s disciplinary procedures which may result in their membership being suspended or revoked.