Prior to joining Southampton Business School, Fenfang taught at the University of Edinburgh Business School at both undergraduate and postgraduate levels, where she also obtained her PhD. She has professional experience in the life insurance, retail, and HR consultancy industries, and has also worked as an entrepreneur in the export business.
Fenfang’s research focuses on digital and technological capabilities, marketing capabilities, sustainability, SME and entrepreneurial marketing, and resource applications. Her work has been published in well-regarded international marketing and management journals, including Production Planning & Control, Journal of Brand Management, IEEE Transactions on Engineering Management, and the Journal of Small Business and Enterprise Development, among others, as well as in conference proceedings. She has also contributed book chapters on emerging markets and entrepreneurial innovation.