Publications

Our projects have an impact in many different industries. Browse our publications to find out more.

Research outputs

Markov chain models of a telephone call center with call blending.
A. Deslauriers, P. L'Ecuyer, J. Pichitlamken, A. Ingolfsson & A.N. Avramidis, 2007, Computers and Operations Research, 34(6), 1616-1645
DOI: 10.1016/j.cor.2005.06.019
Type: article
Simulation-based optimization of agent scheduling in multiskill call centers.
A.N. Avramidis, M. Gendreau, P. L'Ecuyer & O. Pisacane, 2007
Type: conference
The application of forecasting techniques to modeling emergency medical system calls in Calgary, Alberta.
N. Channouf, P. L'Ecuyer, A. Ingolfsson & A.N. Avramidis, 2007, Health Care Management Science, 10(1), 25-45
DOI: 10.1007/s10729-006-9006-3
Type: article
A dynamic business model for component-based simulation software
Stephan Onggo, Didier Soopramanien & Mike Pidd, 2006
DOI: 10.1109/WSC.2006.323181
Type: conference
Efficient Monte Carlo and quasi-Monte Carlo option pricing under the variance gamma model
A.N. Avramidis & P. L'Ecuyer, 2006, Management Science, 52(12), 1930-1944
DOI: 10.1287/mnsc.1060.0575
Type: article
Modeling and simulation of call centers.
A.N. Avramidis, P. L'Ecuyer, M.E. Kuhl, N.M. Steiger, F.B. Armstrong, & J.A. Joines, 2006
DOI: 10.1109/WSC.2005.1574247
Type: conference
Improving the cost-effectiveness of Chlamydia screening with targeted screening strategies
2006, Journal of the Operational Research Society, 57(12), 1400-1412
DOI: 10.1057/palgrave.jors.2602134
Type: article