Remember that, as a Southampton student, there's always a wide variety of support available to you.
Get to know the services that are here to support you throughout your journey with us.
Student Hub
We're sure you’ll have lots of new numbers to save in your phone once you start your studies but make sure one of them is our 24/7 Student Hub. You never know when you may need the team throughout your studies.
The team is here to answer any questions or concerns that you may have to do with your wellbeing, studies, fees, accommodation and more. The team will help advise you no matter what and are here to point you in the right direction.
- Tel: +44(0)23 8059 9599 (available 24/7)
- Email: studenthub@soton.ac.uk
- Online chat service now available 24/7
- Face-to-face The Student Services Centre is open from 09:00 to 17:00, Monday to Friday.
Residential Services
The Residences Team is here to support any students living in our halls to help make sure you have an enjoyable stay with us.
Telephone: +44 (0) 23 80 595959
Email: accommodation@soton.ac.uk
Meet and Greet service
If you are an international student who is booking to use our Meet and Greet Service by notifying us through the Arrivals Form (available to complete from 10 August 2021), and you have questions or need to cancel your place, contact the team using the email below. You can find out more about our Meet and Greet service on Step 8 of our Welcome Steps.
Email: meetandgreet@soton.ac.uk
Students' Union
Our Students' Union (SUSU) sits at the heart of campus life. It's run by students, for students.
Telephone: +44 (0) 2380 595 200
Email: hello@susu.org
IT Support
You can contact iSolutions, the University’s professional IT service, for support or advice on issues relating to the University’s computer systems.
The main route to contact the team is via the Service Portal. You can log your issue online by following this link: Report your IT issue online.
Student Inclusion
The Student Inclusion Team provides a wide range of support, advice and guidance to meet the individual needs of specific student communities including, care leavers, mature students, living at home students, estranged students and student parents.
Email: studentinclusion@soton.ac.uk