To set up an account, you’ll need your ‘University ID number’ - also known as your student ID number.
This is in your 'confirmation of place' email from the University. The number has 8 digits.
Contact The Student Hub if you can’t find yours: email@example.com
You’ll need to set up some security questions and answers. We’ll use these to check your identity if you ever forget your password.
The suggested security questions are:
- What is a place that’s significant to you?
- What’s the name of your first school?
You can change these questions to something you’ll find easier to remember, if you want.
You should add a personal email address when setting up your IT account. You can use this as a back-up email to get access to your University account if you forget your password.
You will be prompted to set up multi-factor authentication (MFA), which adds an additional layer of security to your account. You can do this by downloading the Microsoft app.
Once set up, you will use the app to verify your identity when logging into your university IT account. It’s essential that you also add a second verification method.