Our publications

Search our publications to read about our work in more depth.

The interaction between individual cultural values and the cognitive and social processes of global restaurant brand equity

Sung Ho Han,

Cheng Chen,

& Timothy Lee

, 2021 , International Journal of Hospitality Management , 94

DOI: 10.1016/j.ijhm.2020.102847

Type: article

The extended warming effect of social media

Laura Lavertu,

Ben Marder,

Antonia Erz,

& Robert Angell

, 2020 , Computers in Human Behavior , 110 , 1--9

DOI: 10.1016/j.chb.2020.106389

Type: article

Innovative approaches to building enterprise risk management in emerging economies

Ilse Patricia Lopez De La Cruz,

Alasdair James Marshall,

Udechukwu Ojiako,

Serkan Ceylan,

& Fenfang Lin

, 2020

DOI: 10.4018/978-1-7998-4195-1.ch007

Type: bookChapter

A bibliometric investigation of service failure literature and a research agenda

Pantea Foroudi,

Philip J Kitchen,

Reza Marvi,

Tugra Akarsu,

& Helal Uddin

, 2020 , European Journal of Marketing , 54 (10) , 2575--2619

DOI: 10.1108/EJM-07-2019-0588

Type: article

IT-based product innovation strategies for small firms

Wai Wai (Joyce) Ko,

Cheng Chen,

Gordon Liu,

Bang Nguyen,

& Sachiko Takeda

, 2020 , Information Technology & People , 33 (6) , 1489--1514

DOI: 10.1108/ITP-07-2018-0343

Type: article

What makes Airbnb likeable? Exploring the nexus between service attractiveness, country image, perceived authenticity and experience from a social exchange theory perspective within an emerging economy context

Tugra Akarsu,

Pantea Foroudi,

& T.C. Melewar

, 2020 , International Journal of Hospitality Management , 91 (2020)

DOI: 10.1016/j.ijhm.2020.102635

Type: article

Innovation and export propensity

Carmen Lopez,

Mohamed Y. Haddoud,

& Dulekha Kasturiratne

, 2020

DOI: 10.15444/GMC2020.11.05.01

Type: conference

Consumer responses to conflict-management strategies on non-profit social media fan pages

Denitsa Dineva,

Jan Breitsohl,

Brian Garrod,

& Phil Megicks

, 2020 , Journal of Interactive Marketing , 52 , 118--136

DOI: 10.1016/j.intmar.2020.05.002

Type: article

Collaboration between East and West: influence of consumer dialectical self on attitude towards co-brand personality traits

Weisha Wang,

Cheng Chen,

Bang Nguyen,

& Paurav Shukla

, 2020 , International Marketing Review , 37 (6) , 1155--1180

DOI: 10.1108/IMR-01-2019-0012

Type: article

Configuring perceived fit to mitigate consumer animosity in the context of cross-border sport sponsorships

Robert Angell,

Paul Bottomley,

Ružica Brečić,

Jelena Filipović,

Matthew Gorton,

Maria Logkizidou,

& John White

, 2020 , European Sport Management Quarterly

DOI: 10.1080/16184742.2020.1765828

Type: article