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The University of Southampton

HSGM6002 Influencing Innovation and Change (Level 7)

Module Overview

Tomorrow’s healthcare professionals will work in a context characterised by continual change, challenging environments, rapidly evolving technologies and the need for innovation. To operate successfully in this context, these professionals must be able to influence the delivery of high quality, safe healthcare. They must be able to lead themselves, working autonomously, or as an equal partner with a range of other professionals, and be able to operate in interdisciplinary teams. This module is concerned with the application of leadership and management to deliver and improve these complex health care systems. Rather than examining leadership in a vacuum, we will instead critically evaluate what leadership is and how it is applied to influence change in healthcare settings. We will discuss and analyse concepts, theories, characteristics, tools, and practices across the five broad themes of (1) leadership, (2) teamwork, (3) change and innovation, (4) service improvement and (5) risk, error and quality management. Much of the class time will be spent in critical discussions and analyses of case studies that illustrate the five central domains of the module. Edit this item

Aims and Objectives

Learning Outcomes

Learning Outcomes

Having successfully completed this module you will be able to:

  • Critically apply current leadership and management theory to leading oneself and managing and influencing others
  • Demonstrate a comprehensive understanding of principles of group and organisational dynamics and be able to critically apply this to team working in interdisciplinary teams.
  • Critically analyse key theories of change management and identify and discuss key challenges of change management in relation to service redesign and improvement.
  • Demonstrate a comprehensive understanding of the key elements associated with service improvement and evaluate a variety of tools and strategies for service improvement
  • Critically evaluate and apply principles of human factors to support and promote safe improvements in healthcare practice and services.


You will explore 5 broad overlapping themes which are interwoven during delivery of the module: Leadership: This theme will consider a range of core leadership concepts including; consideration of the distinction between leadership and management; an exploration of key leadership theories; consideration of your preferred leadership approach and an exploration of the relationship between leadership style and context to understand how this might be used to maximise your own performance and that of others. We will give you an introduction to the concepts of courageous leadership and the roles of vulnerability, clarity of values, trust and resilience. Finally, we will draw on this understanding to consider how models of leadership, team leadership and distributed leadership can help you to apply leadership in influencing change at different levels. Teamwork: The role of group dynamics and group membership in workplace behaviour to explore issues such as diffusion of responsibility, conformity and obedience. Models of teamwork, team development and teamworking styles including an exploration of your own teamworking preferences. An exploration of how to build teams and increase their effectiveness. Change and Innovation: Innovation and the role of creativity. An exploration of the context for innovation and change including a consideration of the drivers of health policy in the UK and globally including political, economic, social, technological, environmental and legal issues. An introduction to tools for strategic analysis. Exploration of the relationship between innovation and the leadership quality framework. Introduction to models of change processes, stakeholders resistance and motivating change. Service Improvement: An introduction to the origins of service improvement. The relationship between clinical audit and service improvement. An introduction to the processes and tools of service improvement such as PDSA, Process mapping and lean principles. A consideration of how to measure improvement. Risk, error and quality management: Innovation and risk. System approach to safety; error and team error. Relationship between teamwork and error – group think. Challenging poor practice. Developing patient safety cultures and the role of leadership styles. The role of teams in error management including an exploration of the role of mental models, communication, knowledge management and the use of team strategies to understand and prevent error such as After Action Reviews and Safety Huddles.

Learning and Teaching

Teaching and learning methods

During this module you will have the opportunity to experience: (a) Lectures and seminars (b) Presentations from clinical practitioners implementing and evaluating change (c) Work in groups with other students to practice the skills you will be learning about. (d) Analysing case studies to apply your learning (d) Guided reading

Independent Study77.5
Assessment tasks50
Follow-up work30
Total study time187.5

Resources & Reading list

Northouse, P.G. (2015). Leadership. 

Vincent, C. & Amalberti , R. (2015). Safer Healthcare: Strategies for the real world. 

Hewitt-Taylor J (2013). Understanding and Managing Change in Healthcare. 

Gopee, N. & Galloway, J (2017). Leadership and Management in Health and Social Care. 



Case Study Analysis


MethodPercentage contribution
Group presentation 100%


MethodPercentage contribution
Essay 100%

Repeat Information

Repeat type: External


Costs associated with this module

Students are responsible for meeting the cost of essential textbooks, and of producing such essays, assignments, laboratory reports and dissertations as are required to fulfil the academic requirements for each programme of study.

In addition to this, students registered for this module typically also have to pay for:


There are no additional costs associated with this module.

Please also ensure you read the section on additional costs in the University’s Fees, Charges and Expenses Regulations in the University Calendar available at

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