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The University of Southampton

Travel and returning to Southampton/Winchester

This page was last updated on: 07/04/2021

We’re aware you may have questions about returning so we’ve included a list of frequently asked questions below.

For more information on staying in halls of residence during the Coronavirus pandemic and what to do about your living arrangements, please visit our student accommodation hub.  

Once I return to my term-time address, am I allowed to go back to my non term-time address at any point? Can I travel home for the Easter break?

If it’s possible, please take a free asymptomatic test where you are living now and wait for a negative result or isolate for 10 days before you travel to University.

Once at University, students are expected to follow testing guidance and all other COVID-secure behaviours set out in our Code of Conduct. This is to ensure we maintain a COVID-secure University, helping to keep everyone safe from infection. 

I’m a student with a VISA who has questions about how all this may affect my VISA status. Who do I contact?

It is recommended that any students who have questions around their visa should contact the Visa's team either by email or during the visa drop in live chat. Please note that the best way to get answers is to contact this team directly. Find out more about the VISAS and immigration advice service.

For specific advice for students studying in the UK on a visa you can find further information on our COVID-19 Visa information page.

I have a non-refundable train/plane/bus ticket that I am unable to change, can I still come to Southampton?

Government guidance states that they have prioritised the return of a limited number of subjects, for students studying vital public sector roles in health and social care and education.

The Government ask that those students who are not studying on these courses remain where they are wherever possible, and start their term online, as facilitated by the university. On this basis Government guidance states students should consider delaying their travel plans if travel plans can be rearranged without undue costs.

We will continue to provide you with access to online education. For those students in Southampton, we will continue to operate the campus as we had planned, with many of our services including libraries, catering, study spaces and sports facilities open.

Can I return to Southampton/Winchester if I can’t continue to stay/study at my family home or if I need support with my mental health?

Yes, we will continue to operate the University campuses as we had planned with many of our facilities, including library, catering facilities and study spaces open to those who wish to use them.

Our 24/7 Student Support Hub is available to support you. The team is here to answer your questions or concerns about your wellbeing, fees and funding, accommodation and visas. The team will ensure you receive the support you need, guiding you to further support services where required.

Contact us:

Tel: +44(0)23 8059 9599 available 24/7, including over the Easter closure period.

Email: chat service now available 24/7, including over Easter closure period. Face-to-face The Student Services Centre is open from 09:00 to 17:00, Monday to Friday. Please note: The Centre is closed during the Easter closure period.

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