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The University of Southampton

MANG2021 Operations Management

Module Overview

Operations management is concerned with the management of resources for producing and delivering products or services. Case study material will be used in the module to illustrate many of the important issues faced by operations managers as well as covering the core operations management techniques.

Aims and Objectives

Learning Outcomes

Knowledge and Understanding

Having successfully completed this module, you will be able to demonstrate knowledge and understanding of:

  • principles and concepts of operations management;
  • core operations techniques and approaches used;
  • current issues and possible future directions of operations management.
Subject Specific Intellectual and Research Skills

Having successfully completed this module you will be able to:

  • apply techniques and approaches of operations management to solve practical operations management problems;
  • critically analyse and evaluate the advantage and disadvantage of different techniques and approaches of operations management.
Transferable and Generic Skills

Having successfully completed this module you will be able to:

  • problem solve on location issues, scheduling;
  • critically analyse and evaluate on operations performance and strategy, supply network design, process redesign;
  • develop written and oral communication skills through in class group discussion and case report writing;
  • develop teamwork on practical cases of operations management;
  • computer skills on Excel to solve location and forecasting questions;


• Strategic role and objectives of Operations Management. • Design of processes, products and services. • Forecasting and long-term capacity management. • Production planning and control. • Supply Chain Management (SCM), Enterprise Resource Planning (ERP), Just-in-Time (JIT). • Quality planning and control.

Learning and Teaching

Teaching and learning methods

The module consists of two lectures per week for 12 weeks and a total of 10 classes including computer workshops. Classes are in the form of small-group tutorials and will include group exercises, presentations, discussion of case studies, problem sheets.

Wider reading or practice20
Completion of assessment task28
Follow-up work20
Preparation for scheduled sessions20
Total study time150

Resources & Reading list

Russell RS and Taylor III BW (2009). Operations Management: Along the Supply Chain. 

Slack N, Brandon-Jones A, and Johnston R (2013). Operations Management. 

Stevenson W. Operations Management. 



Class Exercise


MethodPercentage contribution
Coursework  (2000 words) 100%


MethodPercentage contribution
Coursework  (2000 words) 100%


MethodPercentage contribution
Coursework  (2000 words) 100%

Repeat Information

Repeat type: Internal & External

Linked modules

Prerequisites: MANG1007 or MANG1019 or ECON1005 or ECON1008


Costs associated with this module

Students are responsible for meeting the cost of essential textbooks, and of producing such essays, assignments, laboratory reports and dissertations as are required to fulfil the academic requirements for each programme of study.

In addition to this, students registered for this module typically also have to pay for:


Recommended texts for this module may be available in limited supply in the University Library and students may wish to purchase the mandatory/additional reading text as appropriate.

Please also ensure you read the section on additional costs in the University’s Fees, Charges and Expenses Regulations in the University Calendar available at

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