This module considers the generic aspects of decision processes that take place at individual and organisational levels and demonstrates how various lines of enquiry and analytical techniques can help achieve better quality decisions. It draws sharp attention to the central, yet often neglected, role that judgment and decision making play in determining fortune or failure in all areas of our professional and personal lives. To this end, students are exposed to a range of theoretical perspectives, research findings and historical examples that highlight the limitations and shortcomings of many commonly used approaches to decision making. Students will then learn how to utilise a range of qualitative and quantitative analytical methods to help them better understand and make decisions. They will practice thinking critically about the strengths and weaknesses of these methods in order to develop the ability to select the most appropriate decision analysis technique(s) for each situation. The module, therefore, provides students with (i) a deep appreciation of how decision processes impact on the ability of individuals and organisations to effectively achieve objectives (ii) comprehensive knowledge of the limitations and biases inherent in human judgment and (iii) the ability to select and apply a range of decision making tools and techniques based on a critical understanding of the extent to which such approaches can facilitate successful decision making.