The University of Southampton
Courses

MANG3078 Strategic Operations Management

Module Overview

In today's highly competitive environment, though, strategic operations capabilities must be in place in order for organisations to provide goods and services that meet and exceed customer requirements. Key issues such as cost, speed, quality, flexibility and constant innovation are all part of strategic operations.

Aims and Objectives

Module Aims

This module will examine the strategic importance of Operations Management in manufacturing and service settings in both private and public sectors. In the past, where organisations tended to be more hierarchical than today, the words, "strategy" and "operations" were almost mutually exclusive.

Learning Outcomes

Knowledge and Understanding

Having successfully completed this module, you will be able to demonstrate knowledge and understanding of:

  • The strategic frameworks of operations management.
  • Modelling organisations as systems and sub-systems
  • The main design factors and their alternatives which shape operations management.
  • Explaining and applying a range of fundamental operational improvements.
Subject Specific Intellectual and Research Skills

Having successfully completed this module you will be able to:

  • Explain and apply quality management concepts.
  • Analyse organisations using standard benchmarking
  • Explain the evolution, challenges and consequences of production methods
  • Critically evaluate the role of operations within different business models
Transferable and Generic Skills

Having successfully completed this module you will be able to:

  • Present analytical findings effectively
  • Manage independent study and research using library and internet resources
Subject Specific Practical Skills

Having successfully completed this module you will be able to:

  • Contribute solutions to the transformation of business processes in pursuit of greater efficiency.
  • Synthesise from a range of operations management methods and apply within problem contexts

Syllabus

• Introduction; Strategic Operations Management • Understanding Services Operations - concepts and definitions • Process Choice and Layouts in Operations • Making Improvements - Quality, Benchmarking and Business Process Reengineering • Making Improvements – Process Mapping Using Work Study Strategically in Operations • Managing Materials & Inventory; MRPI; MRPII; ERP and Just-in-Time • Scheduling & Capacity Management • Operations’ involvement in Innovation

Special Features

N/A

Learning and Teaching

Teaching and learning methods

Classes are in the form of 12 x 2-hour lectures and 10 x1hour seminars. The inputs include group exercises, presentations, discussion of case studies and videos.

TypeHours
Teaching34
Guided independent study116
Total study time150

Resources & Reading list

Slack N, Brandon-Jones A, and Johnston R (2013). Operations Management. 

Brown S. et al (2013). Strategic Operations Management. 

Assessment

Formative

Class discussions

Summative

MethodPercentage contribution
Examination  (2 hours) 100%

Repeat

MethodPercentage contribution
Examination  (2 hours) 100%

Referral

MethodPercentage contribution
Examination  (2 hours) 100%

Repeat Information

Repeat type: Internal & External

Linked modules

Pre-requisite: MANG2021 Operations Management

Costs

Costs associated with this module

Students are responsible for meeting the cost of essential textbooks, and of producing such essays, assignments, laboratory reports and dissertations as are required to fulfil the academic requirements for each programme of study.

In addition to this, students registered for this module typically also have to pay for:

Textbooks

Recommended texts for this module may be available in limited supply in the University Library and students may wish to purchase the core/ recommended text as appropriate.

Please also ensure you read the section on additional costs in the University’s Fees, Charges and Expenses Regulations in the University Calendar available at www.calendar.soton.ac.uk.

Share this module Facebook Google+ Twitter Weibo

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we will assume that you are happy to receive cookies on the University of Southampton website.

×