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Courses / Modules / MANG6343 Operations Management

Operations Management

When you'll study it
Semester 1
CATS points
ECTS points
Level 7
Module lead
Steve Brown
Academic year

Module overview

This module will examine the strategic importance of operations management in manufacturing and service settings in both private and public sectors. In the past, where organisations tended to be more hierarchical than today, the words, "strategy" and "operations" were almost mutually exclusive. In today's highly competitive environment, though, strategic operations capabilities must be in place in order for organisations to provide goods and services that meet and exceed customer requirements. Key issues such as cost, speed, quality, flexibility and constant innovation are all part of strategic operations.