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Research project: Understanding the experiences of older people using emergency care - Dormant - Dormant

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Discovery interview technique was used to explore the urgent care experiences of older patients and their relatives from 31 sites across England. 

This study used discovery interview technique, a qualitative methodology, to explore the urgent care experiences of older patients and their relatives from 31 sites across England.  Sixty-nine patients and 27 relatives from 31 English NHS Trusts were interviewed.  Key among the findings was that older patients experienced a diminished sense of their individual significance. They questioned the legitimacy of their presence in the urgent care setting and believed that they mattered little in relation to other patients and the other tasks which health professionals were undertaking. The three key features of this diminished sense of significance were: the primacy of technical, medical care; an imbalance of power; and the subordination of patients' non-medical needs. 

Project team

Dr Jackie Bridges, Senior Lecturer (PI)

Professor Julienne Meyer, City University

Dr Graham Box, National Association for Patient Participation

Caroline Davies, Brighton and Sussex University Hospitals NHS Trust

Antonia Lynch, Barts and The London NHS Trust

Tom Owen, Help the Aged

Theresa Shaw, Foundation of Nursing Studies

Deborah Sturdy, Department of Health

Rob Way, Oxford Radcliffe Hospitals NHS Trust

Project funder

Burdett Trust for Nursing

Related research groups

Health Work and Systems
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