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Southampton Education School

Ms Sarah Horton 

Senior Research Assistant

Ms Sarah Horton's photo

Sarah Horton is a Senior Research Assistant within the Southampton Education School at the University of Southampton. Sarah joined the department in January 2021 to team up with Dr Sarah Lewthwaite (Principal Investigator) and Dr Andy Coverdale on the “Teaching Accessibility in the Digital Skill Set” study, based in the Center for Research in Inclusion.

Previously, Sarah was Strategy Lead with The Paciello Group, a digital accessibility consultancy. In this role, she provided strategy and program development services to clients in education, government, healthcare, finance, publishing, and technology, to help them progress toward digital accessibility maturity. In addition, she performed accessibility design reviews and audits of websites, applications, apps, and devices and conducted user research and usability studies with people with disabilities.

Prior to TPG, Sarah spent 20 years working in technology and higher education. She started at the Yale Center for Advanced Instructional Media, creating award-winning interactive instructional software. She was an instructional technologist at Dartmouth College for 11 years before becoming Director of Web Strategy and Design, responsible for planning and developing Dartmouth’s digital environment and leading the web team. She joined Harvard University as Web Strategy Project Lead, responsible for strategy and user experience design for the Harvard Web Publishing Initiative. 

Sarah is co-author with Patrick Lynch of Web Style Guide, now in its fourth edition and translated into eight languages. Her second book, Web Teaching Guide, won the American Association of Publishers award for the Best Book in Computer Science in 2000. Her third book, Access by Design, combines the disciplines of universal design, accessibility, and usability into guidelines for designing websites that are universally usable. Her fourth book, A Web for Everyone: Designing Accessible User Experiences with Whitney Quesenbery, was published in 2014 by Rosenfeld Media. She has published articles, papers, and book chapters, including chapters in two editions of Web Accessibility: A Foundation for Research and articles in ACM Interactions and the New York Times.

Research interests

  • Accessibility
  • Disability Inclusion
  • Inclusive Research
  • Accessibility Program Maturity
  • Accessible User Experience
  • Higher Education
  • Educational Technology

Research group

Centre for Research in Inclusion

Affiliate research group

Teaching Accessibility in the Digital Skill Set

Research project(s)

Teaching Accessibility in the Digital Skill Set


Invited Expert, Accessibility Guidelines Working Group and Silver Taskforce, Worldwide Web Consortium (W3C)

Invited Expert, Teach Access

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Ms Sarah Horton
Southampton Education School University of Southampton Building 32 Southampton SO17 1BJ United Kingdom

Room Number : 32

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