Dr Joanne Turnbull BSc, MSc, PhD
Senior Research Fellow

Dr Joanne Turnbull is a Senior Research Fellow within Health Sciences, University of Southampton. Joanne’s research focuses on the organisation and delivery of emergency and urgent care services and the use of mixed methods in applied health services research.
Understanding the decision making of patients and healthcare professionals to inform the provision of more responsive urgent care services.
Research into organisation and delivery of emergency and urgent care services
Using mixed methods in applied health services research
How everyday healthcare practices become implemented and embedded
Access to health care: emergency and urgent care health services; geographical access to out-of-hours.
Using information and communications technologies in the NHS, including telehealth, clinical decision making software and telephone triage
Conference presentations
Organisational Behaviour in Health Care conference, Birmingham (April 2010) ‘Challenges to technological optimism: case studies of a computer decision support system for urgent and emergency care’. C Pope, J Turnbull, S Halford, M Calestani, J Prichard, C May.
999 EMS Research Forum conference ‘Faculty of Pre-hospital care annual scientific day, Coventry (Nov 2009) ‘Case study of a computer decision support system for emergency care: the impact on the ambulance control room’ J Turnbull, M Calestani, C Pope, S Halford, J Prichard
European Forum for Primary Care, Southampton, (Sept 2008) ‘Geographical variation in the use of UK general practice out-of-hours services and the type of care received: a mixed methods study’ J Turnbull, V Lattimer, C Pope, D Martin
British Sociological Association, Medical Sociology Annual conference, Brighton (Sept 2008) ‘Parents’ help-seeking in GP out-of-hours services: understanding the role of place’ JC Turnbull, C Pope, V Lattimer, Martin D
SDO ‘Delivering better health services’, Manchester (June 2008). ‘Geographical variation in the use of general practice out-of-hours services: a mixed methods study’, J Turnbull, C Pope, D Martin, V Lattimer