Current PhD Students
Dr Joanne Turnbull is a Lecturer within Health Sciences. Joanne’s research focuses on better understanding of patient access to services, and understanding the ways in which health services are organised and delivered to inform the provision of more responsive urgent and emergency care.
Her work has included studying urgent health care services (out-of-hours general practice, NHS 111, NHS 111 Online), prehospital (paramedic and ambulance services) and emergency care in acute hospitals. Joanne is particularly interested in service user experiences (geographical access, telephone access, help-seeking behaviour), the organization and delivery of urgent and emergency care (work, workforce) and the use of technologies in health care delivery (computer decision support systems). Joanne’s work has mainly been funded by the NIHR Health Services & Delivery Programme.
Joanne also leads the MRES Clinical and Health Research Programme, and has particular expertise in qualitative methods and mixed methods.