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The University of Southampton
Southampton Business School
(023) 8059 1941

Professor Amy Fraher 

Head of Department of Organisational Behaviour and Human Resource Management, Professor in Organisational Behaviour and Human Resource Management

Professor Amy Fraher's photo

Professor Amy Fraher, Head of Department of Organisational Behaviour and Human Resource Management

Career history
Professor Amy Fraher holds a chair in Organisational Behavior and Human Resource Management in the Southampton Business School in the UK and lectures at the University of California Davis in the USA. A retired U.S. Navy Commander and Naval Aviator, and former United Airlines pilot, Fraher has over 6,000 mishap-free flight hours in four jet airliners, five military aircraft, and several types of civilian airplanes. A crisis management expert with over thirty years of leadership experience in high-risk fields, she trained as a group relations consultant at the Tavistock Institute of Human Relations in London and consults internationally to a broad range of organizations. Her focus is on improving team performance in high-risk organizations by helping people understand how group dynamics can debilitate operations. Amy's research focuses on leadership, crisis and high reliability organizations such as aviation, medicine, military, and law enforcement operations. She study’s the ways that individual and collective influences allow frontline operators to build capacity for mindful behaviors despite the complexity of their missions, unpredictability of their operating environments, and danger inherent in their work.

Amy has published widely including five books such as the multiple-award winning The Next Crash: How Short-Term Profit Seeking Trumps Airline Safety (2014, Cornell University Press), forthcoming Leading Contemporary Organizations: New Perspectives on Crisis and Change (Forthcoming, Cambridge University Press) and best-selling ‘Thinking Through Crisis’: Improving Teamwork and Leadership in High Risk Fields (2011, Cambridge University Press) as well as papers in top academic journals such as Academy of Management Discoveries, Human Relations, Journal of Management Studies, Journal of Managerial Psychology, Leadership, Economic and Industrial Democracy, and New Technology, Work and Employment.

Amy joined the Southampton Business School in 2018.

Other academic positions held:
Co-Founder, ‘Risk, Reliability and Resilience’ (r3) research group; Associate, Lloyds Banking Group Centre for Responsible Business; Module Leader joint Singapore Institute of Management & Birmingham Business School Programme; Distance Learning MSc/MBA Module Developer; Director of Executive MBA program; Aviation Operations Program Director [ie Head of Department]; Research Committee Chair; Student Learning Outcome and Accreditation Coordinator responsible for meeting ‘Western Association of Schools and Colleges’ (WASC) accreditation requirements for 28 academic programs and over 700 modules.


Research interests

Organisational Behaviour/Human Resource

Impact Case Study:
Fraher, A. L. “Enhancing Recruitment and Retention in London Metropolitan Public Order Police”. Funded by £5,000 Centre for Crime, Justice & Policing and £5,965 ESRC Impact Acceleration Grant, Birmingham Business School.


Amy is currently the Head of Department of Organisational Behaviour and Human Resource Management

PhD supervision:
Barbara Bradbury

Other professional responsibilities:

  • Editorial Board Member, Human Relations
  • Academy of Management member
  • Reviewer:


Oxford University Press, Sage Publishing, Emerald, University of Missouri Press


Academy of Management Discoveries, Academy of Management Review, Applied Psychology, Human Relations, Culture and Organization, International Journal of Human Resource Management, Journal of Business Ethics, Journal of Management Inquiry, Leadership, Leadership Quarterly, Management Learning, Organization Studies

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Book Chapters

As a scholar-practitioner, Amy brings her research and professional experience into the classroom through leadership modules focusing on organizational behavior, crisis management, ethics and change.


I have supervised a broad range of graduate students, some of whom have gone on to become successful scholars and others who have pursued careers in a wide range of industry sectors. 

My research is largely qualitative studies of frontline operations in organisations. For example, I have conducted studies of airline pilots, US Navy SEALs, law enforcement officers, and surgical teams. My publications fall into two broad categories:
1) Critical crisis management studies examining organizational dysfunction and disaster; and

2) Critical empirical studies of work and workplaces.

I am particularly interested in supervising qualitative doctoral research in the following areas:

  • Mindfulness in action
  • Leadership and team breakdown
  • Occupational identity in risky work
  • Workplace studies focusing on stories, narratives and discourse analysis
  • The darkside of organizational life
  • Psychodynamics of workplace survival
  • Sense-making and processes of organizing
  • Downsizing, restructuring and the effects of ‘New Capitalism’ on employees
Professor Amy Fraher
Southampton Business School, University of Southampton, Highfield, Southampton SO17 1BJ, UK

Room Number: 2/4075

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