The application process
What is the Clearing telephone number and what are the opening times?
We'll be opening our Clearing hotline around A level results day on 14 August 2025. We'll publish more details about our hotline, including telephone number and opening times, shortly before A level results day.
In the meantime, if you have any queries about Clearing, you can contact our enquiries team by email: enquiries@southampton.ac.uk
Do I need to apply through UCAS, or can I apply directly through the University of Southampton?
Once Clearing opens and you have your results, you'll be able to apply for a course directly through us and find out if we can make you an offer.
If we can make you an offer, you’ll then need to refer yourself to us via UCAS Hub (or apply via UCAS Clearing if you have not yet applied to UCAS). You can do this by following UCAS' step-by-step guide to Clearing.
What information do I need when I call you?
You'll need to tell us:
- your name
- your UCAS 10-digit identification number, if you've already made any applications through UCAS
- your results, which may include relevant GCSE or equivalent results
- the exact title of your qualifications – for example, a BTEC Extended Diploma or a BTEC National Certificate, as some different qualifications will have similar names
- the subject area or course you're interested in
How do I get released into Clearing?
Being released into Clearing means you'll be giving up your place at your chosen university.
Before you do this, please make sure you've got an offer in principle from another university or college.
The university where you hold an offer may not be able to accept you if change your mind and want your old place back.
Once you’re sure you want to be released into Clearing, what you need to do will depend on the type of offer you have. If your offer is:
- Unconditional Firm (UF): sign into UCAS Hub, choose ‘Decline my place’ and follow the on-screen prompts
- Conditional Firm (CF): contact the university where you hold an offer so they can release you into Clearing
What courses are available in Clearing?
You can browse our courses in Clearing on our course vacancies page, before applications open on 5 July 2025.
What is my Southampton student ID number?
You'll receive your student ID number as part of your formal offer, after we've confirmed your place through UCAS. You'll need your ID number to apply for accommodation and formally enrol with the University.
Can I apply for accommodation?
Accommodation applications will be allocated on a first come, first served basis for Clearing. Your application should be made as soon as possible, as any remaining spaces in halls will fill up very quickly.
There are alternative accommodation options in and around Southampton which are suitable for students, if you are not able to secure accommodation in halls. You can find out more on our student accommodation page.
How can I prepare my finances for Clearing?
There are plenty of things you can do to prepare your finances if you're expecting to go through Clearing.
- If you're a home student, you can apply online for student finance including tuition fee and maintenance loans. The process can take 6 to 8 weeks, so apply as soon as possible.
- Get means-tested when applying for your loans – if your household income is £36,200 or less, you may be eligible for the Southampton Undergraduate Bursary.
- If you've already applied for student finance, log in to your account and update your university name, to ensure your finance gets paid to the correct place.
- Once you know what student finance you'll be receiving, you can create a budget to help you manage your everyday costs. You can do this using our resources for making the most of your money.
- Ask for help if you need it – you can contact The Student Hub or our Students' Union, SUSU, about any money concerns.
What is the UCAS Results Embargo?
The UCAS results embargo is a period of time where we will not update applications, and the advisor portal on UCAS will not be updated.
The 2025 results embargo will run from 6pm, 28 July until 8am, 14 August. We cannot discuss any applications during this time.