Application process questions
What is the Clearing telephone number and what are the opening times?
Our Clearing hotline has now closed.
Do I need to apply through UCAS, or can I apply directly through the University of Southampton?
Usually, if you have your results, you can apply directly to us to find out if we can make you an offer. If we can’t, you’ll need to refer yourself to us via UCAS Track (or apply via UCAS Clearing if you have not yet applied to UCAS).
What information do I need when I call you?
You'll need to tell us:
- your name
- your UCAS 10 digit identification number (if you've already made any application through UCAS for 2021 entry)
- your results (which may include relevant GCSE, or equivalent, results)
- the subject area or course you're interested in
How do I get released into Clearing?
Being released into Clearing means you'll be giving up your place at Southampton.
Before you do this, please make sure you've got an offer in principle from another university or college. We may not be able to accept you if change your mind and want your old place back.
Once you’re sure you want to be released, what you need to do will depend on the type of offer you have from us. If your offer is:
Unconditional Firm (UF): sign into UCAS Track, choose ‘Decline my place’ and follow the on-screen prompts
Conditional Firm (CF): contact us so we can release you into Clearing
What is my Southampton student ID number?
You'll receive your ID number as part of your formal offer, after we've confirmed your place through UCAS. You'll need it to apply for accommodation and to formally enrol with the University.