The University of Southampton
Welcome

Welcome to the University of Southampton

Welcome

Before you arrive

It’s almost time for you to join us and we can’t wait to welcome you. Your first week as a student will be extremely busy, so we want to make it as easy as possible for you to carry out the important tasks that must be completed before you start your studies.

Please make sure you follow these steps before you arrive, as some tasks are essential for you to be able to register as a student with us.

Key dates
  • Welcome Freshers’ Programme; Saturday 23 September 2017 – Monday 2 October 2017
  • Semester 1: Thursday 28 September 2017 – Saturday 27 January 2018
  • Semester 2: Monday 29 January 2018 – Saturday 16 June 2018

If you have any questions or problems, please contact the University.

We look forward to seeing you soon!

Finalise your accommodation

Finalise your accommodation

Organising and confirming your accommodation before you arrive, and knowing what to do when you get here will ensure that you get off to the best start.  Although the majority of students join the University in September, there are a number of different groups who arrive at various points throughout the year. This can affect how and when to apply for accommodation, therefore it is important that you read this information carefully and ensure you have completed each step that applies to you before you continue.

Students arriving in September

If you have not yet made an application for University accommodation, you can still apply now.

We advise students who are covered by the accommodation guarantee to submit their application before the 1 August, to ensure that their guarantee can be upheld. If you have missed this date or if you are not covered by the other terms of the guarantee, we would recommend that you still apply as soon as possible. We will always make offers to students if we have suitable availability so it is worth making an application if you are interested in University accommodation.

Accommodation offers are normally made around mid-August to early September, after students have met their conditions of study. You will need to log in to your accommodation account and check the status of your application regularly at this time, as this is where you will be able to view and accept the offer.

Your offer will have a date that you need to accept it by and this is why it is really important that you check your account regularly, so If you are going to be away in August or September, or are worried there may be a reason you will miss an offer, please contact us to discuss this. You’ll likely have lots of questions about your accommodation, from your application to what to do when moving in.

We have put together information that you might find useful on our Accommodation Hotline website, but if you can’t find the answer you’re looking for, we have a dedicated team of staff ready to help with any queries or concerns that you may have.

Our Accommodation Hotline will be running from 13:00 on Thursday 17 August 2017 until Friday 22 September 2017 and are there to and advise support you through the accommodation process. They can be contacted via phone, email and online chat and are open weekdays 8:30-18:00 with with late night opening until 20:00 on 17-18 and 21-22 August 2017.

If you are interested in applying for University Accomodation, apply here.

  • Got a quick question? Use our online chat facility to contact one of our Accommodation Advisors
  • Email us. Don’t forget to include your student ID number in your email
  • Take a look at our website. We have built a site to help answer some of the key questions students have about accommodation

Students starting your studies in Semester 2

If you would accommodation in our Hall of Residence and you are starting your studies in semester 2, you must apply online by Friday 1 December 2017. Applications after this date will be considered and accommodation will be provided if available.

Make an application if you are interested in University accommodation. Apply now.

Students starting your studies at another time of year

We may be able to offer accommodation for part of the academic year, although this will be subject to availability. If you would like to be considered for halls of residence accommodation you will need to apply for accommodation in the current year (the application will open as soon as there is availability in halls).

Apply now for a place in University Accomodation.

Private rented accommodation

As an alternative to Halls of Residence, both Southampton and Winchester offer a wide range of private rented accommodation and there is support available to find it at whatever time of year you are starting your studies.

We are a core partner in the Southampton Accreditation Scheme for Student Housing (SASSH). The SASSH website only advertises housing where the landlord has agreed that their property complies with SASSH safety and quality standards. There are also message boards where students can communicate with each other to advertise or look for accommodation.

Union Southampton also has its own letting agency to help you find private rented accommodation in Southampton or Winchester. The agency is designed to ensure students get the best possible standard of accommodation.

Set up your IT account

If you have studied here within the last year, including on a Pre-sessional EAP programme, you will not need to do this again. Try logging in to see whether your account is still live - if it is, you can skip this step.

Before you arrive, you must set up your new University computing and email account. You can set up your account from any computer with an internet connection. You will be asked to provide:

  • your student ID number (you can find this in your welcome email from the University or at your student office)
  • your family name
  • your date of birth

During the process you will be given an IT account username and you will be asked to choose a password. It is very important to remember both your username and password so you can enrol and access other University services. Please make sure you:

  • write down your username
  • choose a password that you will remember and that will be easy to type on a UK keyboard. 

During this part of the process you will be asked to set some security questions and answers.  It is important that you select an appropriate question, and provide an appropriate answer, as these questions will be used to verify your identity in the future should you forget your password, or allow it to expire.   

Subscribe

Visit our self-service area to subscribe. Our helpful video will take you through each step in the process.

Click here to get started

Once you have set up you University IT account, it is very important that you check your University email account regularly. The University will send important information to you using this email address, for example, information about your course, fees and accommodation.

Pay your tuition fees

If you are a UK or EU student who has applied for a tuition loan, or if you are on an exchange programme, you can skip this step. You must ensure that your loan has been approved and submitted all relevant documents prior to arrival. This will allow Student Finance to pay your fees automatically once you have completed your enrolment at the University.

Please read the information below carefully and then proceed to the bottom for payment methods.

Students starting your studies in September

Fees are due in full by Monday 2 October 2017. You can choose to pay your fees in two equal instalments at the start of each semester Monday 2 October 2017 and Monday 8 January 2018.

We strongly recommend that UK students pay fees online via our secure web payments facility.

EU and international students should pay via our international bank transfer system which allows you to pay in your local currency from your home bank account.

To encourage prompt payment of fees for the academic year 2017/18 only, a discount of 1% is offered on the net amount to pay after all fee reductions, studentships, sponsorship payments and other discounts have been awarded. The prompt payment is offered to all students paying all their contribution to the fees by Monday 2 October 2017. This Payment must have reached the University by 2 October 2017 to Qualify.

Undergraduate students

If you are a UK/EU student and are paying your fees without a tuition fee loan, or if you are an international student, you must pay your fees in advance.

Postgraduate students

If you are a self-funded postgraduate student, you will need to pay annual tuition fees to the University for your taught or research programme. Find out more about postgraduate programme fees. If you are not sure which fees you should be paying, please check your fee status.

If you have a sponsor

If a sponsor such as a research council, employer, or foreign embassy/government will be paying for all or part of your tuition fees, please fill in a copy of the fees sponsorship form and email it to sponfee@southampton.ac.uk along with a copy of your official letter of sponsorship. Please note that if you fail to provide full sponsorship details by Tuesday 3 October 2017, you will be held responsible for paying the full fee.

Students starting your studies at another time of year

Postgraduate research students commencing studies later than Wednesday 1 November 2017 will be charged tuition fees pro rata for the first year, and should pay in full within 7 days of the start of their course, to take advantage of the 1% discount (academic year 2017/18 only)


Postgraduate Research students starting between Wednesday 1 November 2017 and Monday 1 January 2018: If tuition fees are not paid In full, two equal payments of 50% on enrolment and 50% on Monday 8 January 2018 are offered.

Postgraduate Research students starting from 1 January 2018 full payment is due on enrolment. Subsequent year’s fees will be due in October and January every year.

Taught programmes starting in semester 2: fees are due in full by Thursday 1 February 2018, taking advantage of the 1% discount (academic year 2017/18 only). If tuition fees are not paid in full, the following rule applies: 50% on Thursday 1st February 2018 and 50% on Tuesday 1st May 2018 fees for this group of students are charged annually on February of each year.

Studying on a module-by-module basis
You will need to pay for each module before it begins.

How to pay

You will need your student ID when paying your fee. You will have received this in email correspondence from the University admissions team in your welcome email.

Please note that the University does not accept cash payments for tuition or accommodation fees.

By phone

Contact our Student Services Centre to make a payment

Useful Downloads

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Enrol

Now that you have set up your IT account, you should enrol online via the Student Enrolment website. If you have only just set up your University IT account, remember that you may need to wait between 15 – 30 minutes before the system will allow you to enrol.

What you will need

To log in, you will need your University username and the password you chose when you set up your IT account. You will also need the following information:

  • your student ID number (this is on the welcome email/letter sent to you, or is available from your student office)
  • your current permanent address
  • your term time address in the UK
  • your emergency contact details

Additional information

You will also be asked for the following details, but these are not essential to enrol – you can add them to your online student record at a later date:

  • your term time telephone number in the UK
  • your mobile telephone number
  • the name and address of your doctor
  • information on sponsors (if your tuition fees are not being paid by you or your family)

As part of enrolment, we will also require you to answer a series of questions set by the UK government for statistical purposes.

International Students

If you are from outside the EEA, you can complete the online enrolment process to provisionally enrol before you arrive at the University. To fully enrol you will be invited to attend registration where you will need to show your passport, visa and academic qualifications.

Student at computer

Ready to enrol?

Enrolment should take about 15 minutes.

Enrol now

Apply for your ID card

If you were a pre-sessional EAP student, you will not need to order a new ID card as your ID card for your main programme will be ordered automatically upon completion of your Pre-Sessional EAP programme. See below on where to collect your card.

Apply for your ID card

You must apply for your student ID card before you arrive, as you will need it to access buildings on campus including, the library and faculty buildings.

When you apply for your ID card you will be given the option to choose additional services, which require payment. This includes the option to sign up for membership of the University’s sports facilities.

Student at enrolment

How to apply

Log in using your University username and the password you chose when completing step 3. Have a suitable digital passport-style photo ready to upload.

Click here

Collecting your card

You must have ordered your card before arriving at a collection point. Please order your card above

Students starting your studies in September

UK/EU students

If you are a UK or EU student and have applied for your card by Wednesday 20 September, your card will be available for collection over Welcome Weekend, between 10:30-16:30 from the Welcome tent situated on Highfield campus opposite the Students’ Union building. If you do not pick up your ID card over Welcome Weekend, you will be able to collect your ID card during your faculty induction.

International students

You will receive an email inviting you to book a registration appointment. During this appointment, you will be given your ID card.


Pre-sessional students

You will need to attend a Visa appointment during the first few weeks of study for your main degree programme (you will receive further information regarding the arrangement of this appointment during September). At this appointment you will receive your new ID card. Please ensure that you bring your pre-sessional ID card to this appointment.

Students starting your studies at another time of year

UK/EU students

You will be able to collect your ID card from the Student Services Centre, Building 37, on Highfield Campus. You will receive an email to notify you that your ID card is ready for collection.

International students

If your programme of study begins at the start of semester two, you will receive an email inviting you to book a registration appointment. During this appointment, you will be given your ID card.

At other times of the year you will need to register by visiting the Registry Office in Building 37. As soon as you have completed registration you will be able to collect your card from the Student Services Centre.

Special Requirements

If you require additional support for a specific learning difficultly (such as dyslexia), a mental health condition, a disability, or ongoing health condition, it is important that you contact the University Enabling Services Team as soon as possible.

If you have not done so already, please get in touch so that we can explore what support might be helpful for you. The earlier you contact us, the quicker we can get your support in place.

Support Available

The types of support may include;

  • Disabled students’ Allowance (DSA)
  • specialist one-to-one support
  • group study skills workshops
  • mentoring
  • additional exam arrangements (for example, extra time)
  • specialist equipment
Students at a table

Meet the team

Meet one of our team and discuss support at a drop in session

Students talking

Transition day

You are invited to a Transition Day. Meet other students and find out what support is available

Group of students

Contact us

Contact us if you have any questions about what Enabling Services can offer you.

Do you need a visa?

If you are a national from the UK, Iceland, Liechtenstein, Norway, Switzerland or any EU country, you don’t need a visa to study in the UK so you can skip this step.

If you are a UK student, you can find directions to the campuses from our directions page.

Do you need a visa?

If you are an international student from any other country you may need a visa to study in the UK. Please visit the UK government’s website to check the requirements.

There are many visa categories on which you are allowed to study without the need to switch to a tier 4 general student visa. The tier 4 dependent visa, tier 5 and tier 2 are among those categories. If you already have an immigration status which you think permits study in the UK but are unsure, please contact the VISAS Team as soon as possible.

Getting a visa can take a long time, so it is important to apply in good time. You can apply up to three months before your programme start date.

If you haven’t already applied, find out whether you need a visa and see our guidance on the application process.

If you apply for a Tier 4 Visa from outside the UK for a course longer than 6 months:

When you make your visa application you can collect your BRP (visa) directly from the University of Southampton; to do this you must enter our alternative location code.  You will also have the option to collect your BRP (visa) from a Post Office.

We strongly recommend that you choose the option to collect your BRP (visa) from the University.

The Alternative Collection Location Code for the University of Southampton is:  2HE382

Address details:

University of Southampton
VISAS Team
Building 37, Room 2035
University Road
Southampton
SO17 1BJ

You will need your visa to register at the University of Southampton, as UK Visa and Immigration requires the University to take a copies of all immigration permissions and passports for those students who are from outside the European Economic Area (EEA) and Switzerland. If you have any kind of visa, entry stamp or have been granted Indefinite Leave to Remain in the UK then you will need to attend International Student Registration, where we will take these copies and you will be able to collect your visa (BRP).

If you have already applied for a visa or other immigration permission to remain in the UK, you must bring original evidence of this to register. Acceptable evidence will be a letter from the Home Office confirming submission of your application, a Biometric Enrolment letter or Receipt, or confirmation that your application has been paid for and all documents have been submitted. Copies cannot be accepted so please only bring the original documents.

International students

You will receive an email inviting you to book a registration appointment. If you have opted to collect your BRP from the University, you will receive your BRP during this appointment. You will need to bring your letter from the Home Office containing your BRP application details along to this appointment.

If you have opted to collect your BRP from a Post Office in the UK, you will need to collect your BRP and bring it to the appointment along with your passport.

Please note, once you have been issued with your BRP card, it will replace the 30 day entry visa in your passport. You BRP card is your Tier 4 visa and should last for the whole of your programme of study.

Pre-sessional students

You will have attended a registration event as part of your pre-sessional induction programme and will not need to attend another registration event for your substantive programme. You will, however, need to apply for your new Tier 4 (General) Student Visa for your new programme of study before your current visa expires, unless you already have a visa which covers the duration of your new programme.

Please refer to our Renewing your visa from the UK webpage for information and podcasts.

Getting to the University

If you are a UK student, you can skip this step as it refers to our international and EU students arriving in the UK via Heathrow or Gatwick airport.

If you haven't already, remember to download the MySouthampton app and select the Welcome Profile to access tailored information for new students.

Getting to the University

Students starting your studies in September or January

Register for Meet and Greet

Meet and Greet is only available to students arriving during semester one and two intake dates, if you are arriving outside these dates you will need to make your own way to the University. To help you with this please visit our website for directions.

To help make your arrival in the UK as easy as possible we run a free Meet and Greet service at London Heathrow Airport and London Gatwick Airport. We will be at the airport to meet you and there will be a coach service to take you to your accommodation in Southampton or Winchester. You will arrive in time to take part in the various welcome activities on offer.

Semester 1 Meet and Greet

Our Meet and Greet team will be there to meet you on the following dates:

Wednesday 20 September and Thursday 21 September 2017. To sign up for this free service you will need to complete our online booking form. The deadline for submitting the form is 17.00hrs on Monday 4 September 2017.

Semester 2 Meet & Greet

Our Meet and Greet team will be there to meet you on the following date:

  • Friday 26 January 2018

To sign up for this free service you will need to complete our online booking form. The deadline for submitting the form is the 12 January 2018.

If you book by 12 January, you will be guaranteed a place on a coach. If you book after this deadline, your information will be passed to the Meet and Greet representatives and they will find you a place on a coach if they can, however this cannot be guaranteed.

Meet and Greet representatives will be at each airport from 08:00 until 22:00. The last coaches will depart when all pre-booked students have been met by a member of the Meet and Greet team – this may be before 22:00.

Please note that the coach service is for students only. If there are seats available, your friends and family members may be able to join you on the coach but priority will be given to students. If there are no places on the coach for your friends or family we will help them find another form of transport to get to Southampton.

Please also be aware that the coaches have a limited luggage capacity. There is therefore a maximum luggage allowance of two large suitcases (which you must be able to pick up and carry yourself!) and one small piece of hand luggage per student.

If you are not using the Meet and Greet service and you need information on how to get to the University, visit our website for directions.

If you have any queries, visit our frequently asked questions page.

Semester 1 Meet & Greet

Dates for the September Meet & Greet Service will be confirmed in March 2018.

If you book by Monday 4 September, you will be guaranteed a place on a coach. If you book after this deadline, your information will be passed to the Meet and Greet representatives and they will find you a place on a coach if they can, however this cannot be guaranteed.

Meet and Greet representatives will be at each airport from 08:00 until 22:00. The last coaches will depart when all pre-booked students have been met by a member of the Meet and Greet team – this may be before 22:00.

Please note that the coach service is for students only. If there are seats available, your friends and family members may be able to join you on the coach but priority will be given to students. If there are no places on the coach for your friends or family, we will help them find another form of transport to get to Southampton.

Please also be aware that the coaches have a limited luggage capacity. There is therefore a maximum luggage allowance of two large suitcases (which you must be able to pick up and carry yourself!) and one small piece of hand luggage per student.

If you are not using the Meet and Greet service and you need information on how to get to the University, please follow the link below.

If you have any queries, visit our frequently asked questions page.

If you are starting your studies at another time of year

If you are not using the Meet and Greet service and you need information on how to get to the University, visit our website for directions.

If you have any queries, visit our frequently asked questions page.

Prepare for registration

If you are a national from the UK or any EU country, you don’t need to attend a registration appointment so you can skip this step. See Step 5 for information about collecting your ID card.

Prepare for registration

International students

If you are an international student with a Tier 4 Visa and you were not a pre-sessional EAP student at the University of Southampton, you must attend registration when you arrive. This will include a visa, passport and identity check. We will email you with details of how to book a time for your registration event.

You will need to bring the following documents with you:

  • a valid passport
  • your term time address
  • your BRP (if you opted to collect it from a UK Post Office) or, alternatively, the letter you received from the Home Office confirming your BRP has been ordered and will be delivered to the University of Southampton
  • your student ID number (you should find this on your offer letter)
  • the qualification(s) listed on your CAS in the Evidence Used to Obtain Offer section – we cannot accept copies of these documents and you must present the original qualification documents. If the documents are not in English, you must also provide a notarised translation,
  • the name and address of the UK bank that you plan to open an account with (if appropriate)

Please ensure you have completed steps 1 to 5 before booking your registration appointment.

Registering with the police

Students from some countries or territories who are studying on a course for more than six months are required to register with the police when they arrive.

Find out whether you will need to register with the police and, if so, how to do it.

Pre-sessional students

You will attend registration during your induction for your Pre-Sessional EAP programme and you will not need to attend another registration appointment for your main programme. You will, however, need to apply for your new visa for your main programme of study before your current Pre-Sessional visa expires. The VISAS Team can assist you in making your new visa application. Once you have submitted your visa application, you will receive your new ID card. Please ensure you bring your Pre-sessional ID card to this appointment.

Next steps

Congratulations - you have now completed the important steps required before you arrive.

Please visit the When You Arrive section to find out more about what happens when you arrive in Southampton.

We have a Welcome calendar that will help you find out what is going on around campus in your first few weeks.

When you arrive

Find out more about what happens when you arrive in Southampton

Welcome calendar

Find out more about events in your first few weeks at the University

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