The University of Southampton
Courses

AUDI3001 Hearing Aid Aptitude Test

Module Overview

This module will provide you with additional knowledge and understanding of the roles and requirements of a Hearing Aid Dispenser (HAD) using case studies and examples to illustrate concepts where appropriate. On successful completion of the module and assessment you will be eligible to apply for registration as a Hearing Aid Dispenser (HAD) with the Health and Care Professions Council (HCPC).

Aims and Objectives

Module Aims

The aims of this module are to enable students to: • Meet the eligibility criteria to apply for registration as a Hearing Aid Dispenser (HAD) with the Health and Care Professions Council (HCPC) • Give you the background knowledge and a detailed understanding of the skills and requirements of a practising HAD.

Learning Outcomes

Disciplinary Specific Learning Outcomes

Having successfully completed this module you will be able to:

  • Professional registration and regulation and the role of professional bodies/societies: • Provide detailed knowledge and understanding of the registration process for HADs. • Provide detailed knowledge and understanding of hearing aid regulations outlined in each of the HCPC standards in: ?-Education and training ?-Conduct, performance and ethics ?-Proficiency ?-Continuing professional development • Allow you to demonstrate the ability to synthesize information and to apply your knowledge and understanding of the components of hearing aid regulation to the legal, ethical and professional responsibilities of a registered Hearing Aid Dispenser. • Provide detailed knowledge and understanding of the HCPC enforcement process. • Provide detailed knowledge and understanding of the Professional bodies and Societies relevant to a HAD.
  • Quality control and audit for HAD: Give you an understanding of the principles of quality control and quality assurance. • Provide knowledge and understanding of the audit cycle/audit trail processes and how they are maintained. • Enable you to explore, evaluate and understand the need for reflective practice and review and how this can be achieved and recorded.
  • Health and safety and safeguarding: • Give you an understanding of the need to establish and maintain a safe practice environment and maintain the safety of patients, clients and users and those involved in their care. • Demonstrate knowledge and understanding of applicable health and safety legislation, policies and procedures including hazard control, risk management and incident reporting. • Give you an uunderstanding of the concept of ‘regulated activity’ and the role of the Disclosure and Barring Service (DBS) and its relevance to HADs • Allow you to demonstrate the ability to synthesize information and to apply your knowledge and understanding of health and safety and safeguarding considerations to the roles and responsibilities of a Hearing Aid Dispenser.
  • Consumer protection and marketing: • Give you an awareness of current consumer protection legislation including protecting the customer financially and protection from misleading or aggressive practice. • Give you knowledge and understanding of the key points of the legislation. • Give you an awareness of the role of the HCPC in consumer protection. • Give you knowledge and understanding of the enforcement process. • Give you an understanding and knowledge of the basic concepts of marketing hearing aids. • Give you an understanding and knowledge of the influence of marketing on the client’s experience. • Enable you to apply some key elements in marketing through SWOT analysis. • Give you the ability to synthesize information and to apply your knowledge and understanding of consumer protection issues and marketing considerations to the roles and responsibilities of a Hearing Aid Dispenser.
  • Business planning: • Give you knowledge and understanding of the purpose of a business plan. • Give you an awareness of the benefits and drawbacks of a business plan. • Give you knowledge and understanding of the key elements of a business plan. • Give you knowledge and understanding of the basics of accounting including basic accounting terms. • Give you knowledge and understanding of the importance of cash management. • Give you knowledge and understanding of the concepts of break-even analysis. • Give you knowledge and understanding of the principles of budget setting. • Enable you to synthesize information and to apply your knowledge and understanding of business planning to the roles and responsibilities of a Hearing Aid Dispenser.
  • Hearing aid technology update: • Update your knowledge and understanding of emerging technologies and new developments in hearing assistance from a range of manufacturers and providers. • Allow you to demonstrate the ability to synthesize information and to apply your knowledge and understanding of emerging technologies and new developments in hearing devices to the roles and responsibilities of a Hearing Aid Dispenser.

Syllabus

The module comprises the following 6 sub sections each with its on description and learning outcomes: 1. Professional registration and regulation and the role of professional bodies/societies 2. Consumer protection and marketing 3. Business planning 4. Quality control and Audit 5. Health and Safety and Safeguarding 6. Hearing aid technology update 1. Professional registration and regulation and the role of professional bodies/societies Content: Using relevant examples and where possible, examples of real cases detailed in the register for HADs and other professions, this component of the module will overview the processes of registration, legislation, regulation and enforcement relevant to a HAD. The aims, scope and roles of relevant professional bodies and societies such as BSHAA, BAA, BSA will be discussed. 2. Quality control and audit for HAD Content: This component of the module will cover the principles of quality control (QC) and quality assurance (QA) in particular the components of the audit cycle/audit trail and how this process can be used in QC and QA to effectively and continually review and improve practice. Examples of National and HAD specific audits will be used as examples. Methods of individual and group review such as reflective practice and case conference will be explored. Audiology/hearing aid dispensing based examples will be used where appropriate. 3. Health and safety and safeguarding Content: This component of the module will cover the range of legal, professional and ethical considerations required by a HAD to ensure that a safe practice environment is established and maintained and that the clinician’s conduct is appropriate, safe and competent in order to maintain the safety of patients, clients and users and those involved in their care. This will include consideration of the following components with example cases where appropriate: • Health and safety legislation • Safely policy and procedures • Hazard control • Risk management • Protective equipment • Environment • Infection control • Incident reporting • Safeguarding – ISA, CRB, DBS 4. Consumer protection and marketing Content: Using relevant examples throughout, this component of the module will overview Consumer protection legislation, directives and regulation and how this specifically applies to a HAD. The basics of marketing will be covered including misleading practices, banned practices, and enforcement. Relevant examples will be used throughout to illustrate key points. 5. Business planning Content: Using examples throughout, this component of the module will overview the basics of Business planning and accounting relevant to the roles and responsibilities of a HAD. 6. Hearing aid technology update Content: This component of the module will comprise annually recorded presentations from leading hearing aid and assistive device manufacturers and providers presenting updates on their latest technology.

Learning and Teaching

Teaching and learning methods

Teaching and learning material is accessible remotely via Blackboard, a web based online learning platform that can be accessed from any computer linked to the internet. Each of the 6 sub sections will include a recorded lecture which allows the students to pause, search, review and add notes to each lecture based on their individual learning needs. It will also include power point slides and additional material via web links, pdf and other formats. Support is available from the programme lead, programme administrator and each of the sub section presenters via telephone, email, online discussion board or in person by prior arrangement.

TypeHours
Lecture12
Independent Study38
Total study time50

Resources & Reading list

Authors Slack N. et. al (2001). Operations Management. 

Registration.

Standards of conduct performance and ethics.

CPD.

Standards of proficiency.

Authors Dibb S.et al. (2001). Marketing Concepts and Strategies. 

Assessment

Summative

MethodPercentage contribution
Exam 100%

Referral

MethodPercentage contribution
Exam 100%

Repeat Information

Repeat type: External

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