The University of Southampton
Courses

NQCG3133 Leadership & Management of Innovation and Change

Module Overview

This module aims to give students the knowledge and skills to bring innovation into practice through leadership and management of change. It is ideally suited to those who are currently leading and managing teams to deliver service improvement.

Aims and Objectives

Module Aims

To give students the knowledge and skills to bring innovation into practice through leadership and management of change. It is ideally suited to those who are currently leading and managing teams to deliver service improvement.

Learning Outcomes

Learning Outcomes

Having successfully completed this module you will be able to:

  • Context of innovation & change in a health & social care climate (Political; Economic; Social; Technological)
  • Application of change models; tools and techniques to practice
  • Leadership of stakeholders (including service users and carers) through the change process (managing polarities during change)
  • Measurement and evaluation of the change process and the impact of change

Syllabus

There will be an emphasis on contemporary management research and theory, and its application to work based innovation and change. Context of change Understanding local; national and international Health & Social care (PEST) Innovation involving service user and carers views Creative thinking Horizon scanning Strategic analysis Change models; tools & techniques Change management theory Tools & techniques for analysing the change situation Project management Leadership of stakeholders through the change process The leader’s role in eliciting and incorporating the views of service users and carers. Empowering others to embrace change: Motivation Managing resistance Reducing conflict Enhancing team working Measurement and evaluation of the change process and impact of change Control loops Risk management Evaluating change (audit; service evaluation; research; feedback; complaints & analysis tools)

Learning and Teaching

Teaching and learning methods

Journal club to critique relevant articles Lectures On-line resources (Blackboard) Group discussions Individual analysis of tools Group activities Individual self-awareness exercises

TypeHours
Wider reading or practice105
Follow-up work30
Completion of assessment task105
Preparation for scheduled sessions30
Lecture93
Total study time363

Resources & Reading list

Centre for Innovation in Health Management.

Senior, B. Swailes, S (2010). Organizational Change. 

NHS Evidence.

Additional web based resources will be made available to the students via Blackboard (these are updated for each cohort of students).. 

Hayes, J. (2010). The theory and practice of change management. 

Paton, R.A. McCalman, J. (2008). Change Management: A Guide to Effective Implementation. 

NHS Institute of Innovation and Improvement Leaders’ Guides.

Ledlow, GR. Coppola, MN (2011). Leadership for health professionals: theory, Skills, and Applications. 

Finkelman, A.W. (2011). Leadership & Management in Nursing. 

Marquis, B.L. and Huston, C.J. (2011). Leadership Roles and Management Functions in Nursing. 

National Innovation Centre.

Northouse, P.G (2012). Leadership – theory and practice. 

NHS Institute for Innovation & Improvement.

Spector, B., (2010). Implementing Organizational Change: Theory into Practice. 

Burnes, B. (2009). Managing Change.. 

Walshe, K. and Smith, J. (Eds.) (2011). Healthcare Management. 

Scragg, T. (2010). Managing Change in Health and Social Care Services. 

Henderson, E. S., Martin, V. and Charlesworth, J. (2010). Managing in health and social care. 

Assessment

Assessment Strategy

4 options available from 2 written assignments, presentation and poster presentation. The report will present the work from a substantial final year project focusing on service improvement that involves critical appraisal, an audit proposal and an exploration of the leadership implications for responding to clinical audit results. The project will involve four key parts: 1. DEFINE THE PROBLEM AND ASSOCIATED GUIDELINE Select a clinical issue relevant to your practice and justify choice through reference to the literature showing the nature and importance of the problem, including reference to any known variation in standards of practice and the implications for clients. Identify a guideline that addresses this clinical issue. The issue must relate to the delivery of clinical care to clients. 2. ANALYSE THE EVIDENCE Identify, outline and critically analyse the evidence underpinning the guideline and comment on its quality. 3. AUDIT PROPOSAL Set out a feasible plan to use clinical audit to establish the extent to which a team/unit/service meets the selected guideline or key elements of the selected guideline, in the context of service improvement. 4. LEADERSHIP IMPLICATIONS Drawing on theories of change and/or innovation theory, discuss the role of the newly qualified practitioner in facilitating an effective team response to clinical audit results. In particular, focus on actions that would address non-compliance with guidelines by individual practitioners (drawing on concepts such as duty to challenge, share concerns, and a professional’s role in leading high standards of care).

Formative

Project plan

Summative

MethodPercentage contribution
Project report 100%

Repeat Information

Repeat type: External

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