As organisations have become more knowledge intensive, the ability to manage knowledge has become a matter of competitive survival. This module is intended to provide students with a blend of theory and current practice in knowledge management in organisations. After introducing the contemporary importance of knowledge and knowledge management, information and communication technologies that play a prominent role in knowledge management processes are examined. The module examines the importance of knowledge for organisational learning, as well as knowledge creation and organisational unlearning. Socio-cultural issues related to managing and sharing knowledge will also be considered. The role of leadership and how it can support and facilitate knowledge management activities is also examined.