The University of Southampton
Courses

MANG6045 Consultancy Skills

Module Overview

This module aims to introduce a range of skills required to successfully engage in management consultancy and to provide opportunities to apply particular skills.

Aims and Objectives

Module Aims

to introduce a range of skills required to successfully engage in management consultancy and to provide opportunities to apply particular tools. The module provides guidance to successful approaches to structured problem solving which is highly valuable for students considering a career in management consultancy, but also relevant for managers and entrepreneurs working outside management consultancy. By the end of the module you will have an understanding of management consultancy practices, methods and skills that consultants employ in effective client relationship and project management.

Learning Outcomes

Knowledge and Understanding

Having successfully completed this module, you will be able to demonstrate knowledge and understanding of:

  • the four different levels of management consultancy: management consultancy phenomenon, management consultancy industry, management consultancy firm and management consultancy project;
  • the major events and trends in the history of consultancy, including the basics of consulting, the growth of the profession, boom and bust of consultancy;
  • the range of skills required to successfully engage in management consultancy.
Subject Specific Intellectual and Research Skills

Having successfully completed this module you will be able to:

  • critically analyse the consultancy life-cycle, including the concept of life-cycle and the stages it incorporates;
  • appreciate how consultancy projects are planned, controlled and delivered;
  • understand and develop a consultancy proposal;
  • understand the tools, skills and techniques that the consultants can draw upon in order to develop the solutions to their clients.
Transferable and Generic Skills

Having successfully completed this module you will be able to:

  • use a wide range of intellectual ideas, tools, techniques and analytical thinking to enrich your arguments;
  • write well-crafted consultancy proposals and present them in a well-structured manner;
  • conduct independent research using a range of information sources;
  • develop a number of key skills including oral and written communication, working in small groups, critical thinking, problem analysis and presentation skills.

Syllabus

• Introduction & Trends in Consultancy • Marketing & Selling/Developing a Proposal • Conducting Consultancy Assignment • The syllabus sets out the mains topics and themes of the module in a week-by-week order. The list below is an initial guide only and may change during the module. • Introduction and Trends in Consultancy • Consultancy Industry & Firms • Managing Projects and Clients • Developing the Solution – From Problem Diagnosis to Implementation I • Developing the Solution – From Problem Diagnosis to Implementation II • Module Revisions and Assignment Preparation

Learning and Teaching

Teaching and learning methods

The module will be taught through a range of methods such as lectures, class discussions, guided background reading, small group work followed by group presentations and discussions, exploration of case studies/papers and videos. Typically, you will study the module over 3 weeks with the lectures including group exercises, presentations, workshops and case studies. You will be expected to play a highly interactive part in lectures. As with all programmes in the Faculty, student learning will also be supported by published course materials and Blackboard: the University's virtual learning environment. There are two formal face-to-face spaces for learning on the module: Weekly sessions – These are large group sessions where the main theme of the week/ lecture will be discussed. Everyone enrolled on the module will be expected to attend and contribute to the weekly sessions. 1-2-1 Tutorials – These are one-to-one or small group meetings with your module leaders/tutors where you can ask specific questions and address any problems. These will be organised on a case-by-case basis.

TypeHours
Teaching12
Independent Study63
Total study time75

Resources & Reading list

Kubr, M (2002). Management Consulting: a guide to the profession, London: International Labour Office.. 

Maister, D., Green, C. and Galford, R (2001). The Trusted Advisor. 

Clark, T (1995). Managing Consultants: Consultancy as the Management of Impressions. 

Cope, M. (2003). The Seven Cs of Consulting: the Definitive Guide to the Consulting Process. 

Cockman, P., Evans, B. and Reynolds, P (1999). Consulting for Real People – a client-centred approach for change agents and leaders. 

Peter Block (2000). Flawless Consulting. 

Czerniawska, F. (1999). Management Consultancy in the 21st Century. 

Baaij, M (2014). An Introduction to Management Consultancy. 

Gray, D.A. (1989). Start and Run a Profitable Consulting Business. 

Assessment

Formative

Tutorial

Summative

MethodPercentage contribution
Group Assignment  (2500 words) 100%

Repeat

MethodPercentage contribution
Individual assignment  (2500 words) 100%

Referral

MethodPercentage contribution
Individual assignment  (2500 words) 100%

Repeat Information

Repeat type: Internal & External

Costs

Costs associated with this module

Students are responsible for meeting the cost of essential textbooks, and of producing such essays, assignments, laboratory reports and dissertations as are required to fulfil the academic requirements for each programme of study.

In addition to this, students registered for this module typically also have to pay for:

Textbooks

Recommended texts for this module may be available in limited supply in the University Library and students may wish to purchase the mandatory/additional reading text as appropriate.

Please also ensure you read the section on additional costs in the University’s Fees, Charges and Expenses Regulations in the University Calendar available at www.calendar.soton.ac.uk.

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